Sara's Tea Garden Reviews Summary

Atmosphere & Setting

Pros:

• "Lovely setting, with beautiful plants and flowers everywhere, just like sitting in a garden."
• "Really lovely spot for lunch, sat outdoors but under shelter."
• "The outdoor area is super pretty lots of bunting."
• "A very calming appeal about this tea room, a very olde worlde feel to it."
• "But what makes this place stand out is the quirkiness - very quaint and unique with lots of cute little signs which add real character."
• "The atmosphere was really comforting, I think its due to the decoration, gave me 'favourite grandma's garden vibes' in the BEST possible way."
• "Lovely garden type setting."

Cons:

• "The only reason it's not 5 star is because we had to wait for nearly an hour for our food."
• "Quite expensive, nice setting in Old Leigh but gets very busy and you sometimes have to queue for a table."
• "It was far too busy, tables too close together."
• "Very tight and cramped inside."
• "Only complaint I’ve got is seeing staff members who served food petting dogs in between serving food :("
• "The staff were not very attentive and the inside area was getting quite smoky from the kitchen."
• "Everytime time the waitress had to pass our table I had to push my chair in out of the way even though I was practically sitting on the table as it was."

Service

Pros:

• "Staff are friendly and polite and service is quick even when their fully booked."
• "Service was excellent, went in without a booking and they did our best to accommodate."
• "The service was extremely polite and prompt."
• "Service is quick and friendly."
• "The waitresses are friendly and efficient."
• "Outstanding customer service!"
• "Friendly helpful and very efficient staff that were so welcoming to both ourselves and our 2 Cocker Spaniels."

Cons:

• "Terrible service, took ages to even get our drinks."
• "Another time, the menus were not handed out for a fair while."
• "Cannot fault the food and atmosphere however was disappointed with the fact that we asked twice for more tea and on the third ask we actually got it!"
• "Last time, an order of toast for someone's breakfast was forgotten, and up prompting, took 20 minutes to come out."
• "Our drinks arrived in good time but we spent over 45minutes waiting for our food!"
• "The service is more often than not lacklustre."
• "Used to love this place, and have been many times, but was so disappointed this time! First time there with a wheelchair, and access was difficult."

Food Quality

Pros:

• "Lovely little tea room serving excellent food, and a wide selection of cake."
• "The meals we see come out all looked excellent value for the price."
• "Food was delicious and good value for money."
• "Proper delicious cream tea actually served in a pot."
• "The full breakfasts looked really good."
• "The food was amazing 🤩 so tasty 😋 service was fast."
• "Food - tasty and satisfying and good value."