Address: 152-154, Bethnal Grn Rd, London E2 6DG, United Kingdom
Phone: +442086169390
Rating: 4.6
based on 801 reviews.
Staff and Service
Pros:
"Staff are great. Very friendly."
"Staff were very friendly and clearly love their felines."
"All the staff in here are lovely and chatty and are all clearly passionate about cats."
"Super friendly people who work there, and they were extremely accommodating."
"Hats off to the staff who were all very attentive and caring to both the cats and the customers."
"The staff were great and food and drinks were yummy."
"The staff were absolutely amazing!!"
Cons:
"The only redeeming feature was the wonderful staff who were just lovely."
"I felt the cat carer was quite patronising."
"However, I think the amount of people that are in the cafe at once was too many and lessened the experience you had with cats."
"The queuing up bit was a bit disorganised but that didn't affect our experience."
"Absolute rip off. So overpriced for what it was."
"Unfortunately, not the experience I expected."
"The 'over 12s' policy is a little annoying as I had to leave my 8 year old at home while her older siblings went."
Cats and Atmosphere
Pros:
"Nice to see different cats with their own personalities and moods, all friendly and nice to pet and play with."
"The cats were absolutely adorable and it just felt like boosts of serotonin every time we interacted with one."
"There are a ton of cats that all seem happy, healthy, groomed, and even willing to play."
"The cats are all very cute though not every one wants to be pet or interact but you can ask the staff which ones prefer which activity or interaction."
"You can see the cats are happy and well cared for."
"The cats are so nice and well socialised, too!"
"The cats were really cute and friendly."
Cons:
"Depending on when you're there, the cats may ignore you."
"Majority of them were sleeping or tucked away in areas which made it near-impossible to even view them."
"Be prepared to be ignored by them though."
"The cat’s behaviour wasn’t normal. For there to be such a need the use of Feliway, shows that these cat’s are probably not happy or comfortable to be there."
"The cats avoid contact and too many people in one space... puts them under stress."
"The cats get a lot of attention from the visitors, and they are extremely picky!"
"Loads of customers, lots of people harassing the cats."
Food and Drinks
Pros:
"The food is wonderful and presented so beautifully as well!"
"Nice coffee too with plant milk options (oat, soy and coconut)."
"Delicious cocktails, genuinely - and my girlfriend agrees - the best olives I’ve ever eaten."
"The cakes were very good and the drinks were tasty."
"Our hot drinks and Cat shaped warm scones were scrum!"
"Great lemon cake and coffee."
"The food and drinks are reasonably priced and great quality."
Cons:
"In regards to the price, we felt it very pricy, paying £50 for a few low quality snacks."
"The vanilla cup cake needs improvements as the cake was dry and not tender and the cream was extremely sweet."
"The portions of food were tiny for the money."
"Food choices on the menu were very limited. Would expect a larger menu from a cafe."
"The food was nice but overpriced and they didn’t have everything in stock."
"For the price of £24 each, I think that we were expecting a little bit more from this experience."
"Food and drinks in my opinion are not great but I don't think anyone goes there for the food or drinks."
Facility and Accessibility
Pros:
"The room is so well thought out for the cats with many places to hide/sleep or sit and judge us humans from the tree or high walkways!"
"The atmosphere is very 'forest like' and calming."
"The decor downstairs is stunning."
"The place has a lovely atmosphere, beautiful background music, the ambience is very relaxed."
"The entire Cafe was built around their enjoyment, with enough places for them to hide away from people, nap, or play."
"The Alice in Wonderland themed interior design is fantastic."
"The decorations are gorgeous like Alice in wonderland with very cute areas to play with the cats."
Cons:
"Too many people on the weekend, tables are too close to each other, space downstairs is quite dark."
"It's not the most accessible as half the cafe is down some stairs."
"The place made us feel claustrophobic, as it was a basement with no natural light."
"The only thing I can think to complain of is that the entryway into the cafe, where you check in, is painfully cramped."
"It's on the ground floor but most of the action is in the basement which is accessed by quite a steep and narrow staircase so best to check with them before you go if you have mobility issues."
"The queuing up bit was a bit disorganised but that didn't affect our experience."
"The place itself was dark and depressing and smelt of cat urine."
Value and Experience
Pros:
"It was such a nice experience and was every penny worth it!"
"This place is truly magical."
"This is the best cat cafe I have EVER been in."
"Overall a very nice experience."
"Would not hesitate to return in the future."
"I love this place and I wish I lived closer so that I could visit more often."
"An absolute beautiful experience!"
Cons:
"Sadly we were sat upstairs and the majority of the cats hang out in the den-like space downstairs so we had to go down to visit them."
"I absolutely won't be coming back to this cafe and I don’t recommend it."
"Feels quite expensive for its value."
"I was a little disappointed not to get more interaction with the cats."
"On the other hand, I love cats and they weren't so friendly, but I think it's because we were there from 5 to closing time and they were tired of people."
"Although its expensive it was well worth the chillout time."
"Absolute rip off. So overpriced for what it was."