Nags Head Inn Woking Reviews Summary

Atmosphere & Environment

Pros:

• "The atmosphere was warm and inviting and a bit lively which was great."
• "A family friendly pub with formal dining, a relaxed drinking area near the bar, and a large decking area in the large beer garden, this pub has something to offer anyone looking for good food and a friendly and relaxed atmosphere."
• "Fabulous atmosphere and surroundings."
• "The restaurant was warm and cosy and staff were very friendly."
• "There's a great atmosphere in there, the interiors and layout are spacious but cosy."
• "The pub has a really warm, relaxing atmosphere."
• "The atmosphere is really pleasant with tasteful decor and clean surroundings."

Cons:

• "The pub itself was freezing, food & drink service was very slow... Food itself was mediocre at best."
• "It's a shame to see the addition of a TV."
• "Could hardly hear the music although sat under a speaker because of the noise from TV."
• "We are not fond of kids running around a pub, should be controlled."
• "It was very cold at our table of 9 people, everyone had to wear coats."
• "The only thing that was awkward, was that service was not included on the bill and there was not an option to add it when paying by card, and neither of us had taken cash."
• "This place smells terrible. The carpets need cleaning or replacing."

Service & Staff

Pros:

• "Our waitress, Timi, was amazing: friendly, chatty and really passionate to go the extra mile to make our day special."
• "The staff members serving my table were all very customer-friendly and offered commendable service."
• "Every team member was friendly."
• "The staff were very friendly and welcoming."
• "The service we received from Wendy and Lee couldn’t be faulted."
• "The staff were super friendly and completely on it with service and the food was amazing."
• "The team were excellent, looking after us and quick service, despite the numbers."

Cons:

• "Had to wait 5 minutes until someone showed up and unapologetically took my order."
• "Took over an hour for food to arrive with no explanation or apology."
• "Bar staff were few and stressed out having to deal with the bar and the table orders."
• "Poor service and very slow."
• "Service was awful, completely understaffed."
• "We still ended up waiting ages for service at times."
• "Not good at all! Kept waiting 20 mins to take our drinks order, then a further 15 mins to take our food order."

Food Quality

Pros:

• "The food is good, the service is friendly and the pub itself is a great place to hang out."
• "The meal was delicious, my friend had the salad whilst I had the lamb, the food was to die for."
• "Food was excellent (especially the sticky toffee pudding!)"
• "The food was cooked to perfection, my husband and I had the filet steak and it was unbelievably tender, my grandmother absolutely adored her crab cakes too."
• "The food was delicious and the portions were plentiful."
• "The food was really good."
• "The food was absolutely gorgeous... top notch!"