The Cross Inn - JD Wetherspoon Reviews Summary

Cleanliness and Atmosphere

Pros:

• "Always find this pub clean, and very friendly."
• "The place was clean and tidy with a gentle buzz."
• "Staff are friendly, and the place is clean and warm."
• "Your typical Wetherspoon offering. Smart and clean with unusually pleasant staff."
• "Nicely done out, first time I've been in since it's reopened."
• "Lovely atmosphere! Both indoor and outdoor area are suitable for having fun with your friends."
• "Quite simply one of the best Wetherspoons we’ve ever been to, and we’ve been to a lot lol!"

Cons:

• "Considering it's only open a week ago the tables outside in the non smoking area was disgusting yesterday my misuss sat down put her hand on the table and stuck to it."
• "Had to clean my table and seats with own sanitising wipes as we're still dirty from previous people."
• "Absolutely filthy inside."
• "The place was dirty.wont go again."

Service

Pros:

• "As always quick efficient service at a wetherspoon pub."
• "Lovely service from the staff, shall be going again."
• "the staff were lovely, polite and helpful."
• "Staff were all really friendly and helpful and polite."
• "All staff were very cheerful and helpful. Very good atmosphere and morale."
• "the service was impeccable 👌 with a smile 😃"
• "One bar staff gave us complimentary drinks for our good will of waiting patiently."

Cons:

• "Some of the most unprofessional, rude, unwelcoming staff I have ever seen."
• "Felt sorry for the staff as they were clearly trying their best but organisation was lacking."
• "Poor customer service with manager."
• "We were continuously harassed by the bartenders coming outside standing by our table just staring at us and questioning us."
• "Visited for a leaving do, staff made an unnecessary performance about our party standing in the gangway."
• "The security are on an absolute power trip, burst in and removed my partner from the bathroom."
• "The door staff (Bouncers) have really got bad attitude."

Food Quality

Pros:

• "One of the best spoons I've ever been to! Went here with the family and we all had steaks they were the best steaks we've all had in any spoons, cooked to PERFECTION and absolutely lovely."
• "Had a really nice breakfast. Exactly as we wanted them. Freshly cooked and well presented."
• "Came for breakfast with the family. Cracking food at great prices. Something for everyone."
• "the food was delicious and plenty of it we had steak 🥩 and it was delicious my daughter to kids had fish and chips, they eat the lot, 10/10 😁"
• "Food and drinks arrived quickly. Main meals were nice and tasty."
• "Food arrived promptly and was well cooked and presented."
• "The food was lovely."