O'neill's Market Square Nottingham Reviews Summary

Service

Pros:

• "Our server was Sam and he was great."
• "Darren is looking after us for bottomless brunch and we couldn't have asked for a more attentive host."
• "Shauna on the bar was amazing and very accommodating with vegetarian requirements."
• "The lady at the bar was polite and friendly."
• "The staff were friendly and supportive, the food and drinks were very good."
• "Lauren & Emily served us for our bottomless brunch. They were amazing. Brilliant service & really attentive."
• "Staff went above and beyond, were so friendly and helpful and genuinely joyful."
• "Great customer service from Wayne for my mate's stag do."

Cons:

• "The staff look like they'd rather be elsewhere and everything too much trouble."
• "The staff were very rude and very unhelpful."
• "Staff need to be more customer friendly, never met so many miserable staff in one setting."
• "Came here with my partner last week for a late breakfast. The food was good but the lady who served us our food was extremely rude."
• "Food nice, place nice, staff can’t be bothered though."
• "The service was pretty quick, but it was very robotic."
• "However, the attitude of the manager was disgraceful, complaining about making cocktails."
• "OMG, haven’t had service this bad for a long time!"

Food Quality

Pros:

• "Pizza had garlic butter coated crust (amazing) and overall we all had a great time!"
• "Food was also yummy, a bit slow but it was quite busy so understandable."
• "The food was excellent I had the buttermilk chicken with the katsu sauce."
• "Had the mac and cheese and was able to get the soya kebab side instead of the meat options."
• "The food was great. Well presented and tasted lovely."
• "Food was good quality but took a while to get to us."
• "Food was very good, only let down was that some immature individual had taken all of the loo roll in the gents."
• "Food is amazing good range of drinks and all the team members including managers and door team all give you 100%."

Cons:

• "The food arrived and it was awful. The steak sandwich was missing most of the ingredients."
• "One of the pizza’s was burnt. The other pizza was as dry as Gandhi’s flip-flops."
• "Claims to be a sports bar but cannot include commentary because they’re showing two football matches. Food was cold."
• "Food nice but the service was slow and generally unpleasant."
• "Took an hour and 25 minutes for my food to come out."
• "Disappointed with fish and chips this time round. The fish was dry, chewy and tasteless."
• "Terrible, went to watch the England Croatia game, had it booked for a month in hand, in the ‘any special requests’ section, we mentioned that we’d have to be able to see a TV."
• "Food was a bit tried up, had fish and chips, chips seemed they had been heated up in the microwave."

Ambiance and Atmosphere

Pros:

• "We're down here on a busy Saturday afternoon in December booked in for bottomless brunch."
• "Visited here for lunch and it was great value for money."
• "Lively bar in the centre of Nottingham. They have decent drinks promotions via the O'Neil's app."
• "Wow wee! We were here for a hen do, and usually you feel like you're in the way. But Marietta and Sam where absolutely incredible."
• "Came for bottomless brunch and it was fab! The hen party had a great time, food was good and cocktails on point."
• "Went in on Saturday evening after being at the playhouse......staff fab, my wine was fab...Oyster bay my fav!!! Ska/reggae night.....artist was fab."
• "Had a great time with my friends. We was served by brandan."
• "The atmosphere was good with a very welcoming front of house."

Cons:

• "Whilst your staff work hard, sometimes there’s a long wait to get served."
• "On arrival we was greeted by the bar staff which took us to the seeting area. There was a little confusion."
• "Not good to be honest. This Guinness was the best thing about it and even that wasn't great."
• "Came here with my partner last week for a late breakfast. The food was good but the lady who served us our food was extremely rude."
• "Well St Patricks day was so busy they were 5 deep at the bar and we're serving everything in plastic glasses."
• "The table my friends and I sat at needed to be cleaned, also there looked liked mayonnaise or some sort of grease on the bench."
• "Dreadful service. Sign on the door saying the heatings broken, whilst it’s December and -1 degrees outside."
• "No heating in the middle of December which I understand things break no worries."