The Bickley Arms Reviews Summary

Food Quality

Pros:

• "Food imaginative and fresh, and a great place for a meal and or a social occasion."
• "The Food and Drinks. Were Lovely."
• "Food was well prepared and tasty."
• "Food was top notch. Can recommend the Welsh lamb shepherd's pie!"
• "The food and pre lunch nibbles were excellent."
• "Delicious food, outstanding service and wonderful atmosphere."
• "All served well cooked and fresh and tasty."

Cons:

• "The food which was served up was Luke warm at best."
• "The mains was unfortuently not very nice and inturn made me ill."
• "A fish fillet hardly bigger than my thumb. And three boiled new potatoes. For £18!!"
• "The squash cassoulet looked like a dish of baked beans."
• "Roast lamb: chewy, roast potatoes tough (reheated?), pot of mint sauce in paper cup plopped in gravy - very disappointing."
• "Hardly any meat at all - and what was in there was gristle and barely edible."
• "The food wasn't nice, I only had snack food I paid £6/£7 For nachos that tasted awful and tiny portion."

Service

Pros:

• "We popped in yesterday without booking a table and the staff couldn't have been any more accommodating."
• "The Staff were Very Friendly so was the Waitress we will be coming back again."
• "Staff couldn't do enough to see to our needs."
• "Outstanding service and courteous customer service."
• "The staff were delightful and hard work was obvious."
• "Service was prompt and they doubled back to check that everything was to our liking."
• "Service was very attentive and polite."

Cons:

• "Service was particularly slow considering the restaurant was half empty."
• "The worst service ever. Today we have waited 1,5 hours in total to get 6 people's order."
• "Service outside is slow as you need to order at the bar and half the time tables are not cleared/ cleaned."
• "Service was slow but staff friendly as ever."
• "Service erratic."
• "We waited just shy of an hour for the food to come out and were then told if we wanted dessert we would need to move to the bar area."
• "Was waiting for a very long time for a table."

Ambiance and Decor

Pros:

• "We have always loved the aesthetic of the venue and the atmosphere with it."
• "Beautiful interior 😍 Airy and spacious with skylight coming through."
• "Nice airy pub, not overly noisy."
• "We initially loved this pub because of its awesome interior design, warm vibe and cool pub garden."
• "It's a real shame as it's such a lovely pub! Big and spacious with good beers on tap. Nice atmosphere too."
• "Beautiful pub with a very well equipped, large beer garden, with an outdoor bar and playground for children."
• "Friendly staff, amazing decor and a huge space for both drinks and food."

Cons:

• "The waitress was incredibly rude and another older lady who looked like she was in charge dealt with a problem at another table before wandering off muttering under her breath."
• "Utterly rude staff."
• "Bar staff not particularly friendly or helpful."
• "The staff were either rude or inept - one staff member just mumbled indecipherable, stroppy answers to simple questions."
• "Upon arrival, we hardly received any sort of welcome - the bar staff seemed uninterested in customers walking through the door."
• "Rude staff. Boyfriend asked for pint to be topped up ad it was well below an acceptable level."
• "Staff were quite blunt and rude."

Value for Money

Pros:

• "I thought the prices were very reasonable and the food tasty."
• "Sunday toast was excellent- Well prepared and pretty quick service on a busy afternoon- Good selection of Beers."
• "Pub grub was great!"
• "Fantastic Sunday roast at reasonable prices."
• "Very good prices, lovely service and beautiful venue."
• "Food and drink are reasonably priced, if not tipping towards the costlier side of reasonable. But - the food is great and well presented."
• "Their Sunday roast is so delicious and you can even get a bargain if you go later in the evening."

Cons:

• "An expensive evening out, but not good value."
• "Taking the total for a burger and fries to nearly £20."
• "For 3 drinks was over £20."
• "They added over £70 of random food to our bill."
• "Cocktails from the spritz menu nice but expensive."
• "Nice pub but only had 1 of 3 ales on draft and the most overpriced and pretentious menu ever."
• "The prices are also quite steep at over £5 per pint of lager."