Address: 2 High St, Chislehurst, BR7 5AN, United Kingdom
Phone: +442082952873
Rating: 3.9
based on 206 reviews.
Service
Pros:
"Staff went above and beyond for us."
"Another great meal. Grace, Ray and Shiv were absolutely fantastic and nothing was too much trouble."
"Ash and his team were brilliant and very attentive."
"Our server Sean was amazing so I was thrilled that he was still there and was as kind and thoughtful as last time."
"Bar staff are all really friendly especially Jesse he brings big personality and excellent customer service."
"The staff were very helpful and polite even though they were busy and warm behind the bar."
"The staff were nice, the service was impeccable and the food was quality."
Cons:
"Here yesterday afternoon Sunday sitting out front was asked to sit down and stay seated not my idea of a good pub will not visit again."
"When we asked for a teaspoon to feed the kids he rolled his eyes like it was a massive effort."
"Service not great had member of staff doing an online food hygiene course on table next to us."
"Staff is very rude, racist, and unwelcome... Food takes ages and the english brown hair girl most rude person i ever been served from."
"Hygiene very poor and rude bar staff!"
"The bar staff can't get a food right waiter did know if he come or going."
"Food was very slow, waitresses had no idea what they were doing and what was on the menu."
Food Quality
Pros:
"The food was good classic pub grub from what our party ordered."
"Food was good especially the Srilankan vegetable was good and was served hot."
"The food was amazing."
"The food was tasty, well cooked and presented."
"The food was great and hot."
"The meals are delicious and beautifully cooked and at very good prices."
"We had a delicious meal."
Cons:
"Food was average and I really wish it was better."
"Firstly we was given flat beer. Next we waited 20 minutes for cold chicken wings, stale bread and olives."
"Food portions were lacking in size and an inadequate menu."
"The whole bowl was covered in large lettuce leafs with great big thick rings of raw onion."
"I ordered calamari with chilli dip ..they were very small and over cooked, batter was very crunchy."
"The food served up was abysmal."
"All you could taste was pepper seasoning and it didn’t even look like a carbonara at all."
Ambiance & Decor
Pros:
"lovey quirky pub well worth a visit."
"Gorgeous visit to this lovely pub! Wish I took a picture of the fire that was burning.... so cosy!"
"Nicely decorated pub especially with the revamp it has had recently."
"Otherwise, nice atmosphere in a nice spot by the pond."
"Lovely looking pub in Chislehurst. It has seating to the front and rear of the property and is situated by a large pond where you can watch the ducks, herons and other wildlife."
"Home like warmth.....away from home feel. Roomy space. Bathrooms upstairs, yet one on ground floor to accommodate disabilities."
"Lovely pub in a lovely area!"
Cons:
"There was a full bottle bin by the entrance which smelt disgusting."
"The place smells of stale beer as you walk in, with occasional poor service at the bar and, often, missing beers at the pumps."
"The toilets stink to high heaven."
"We saw a young girl cleaning the tables with the dustman and brush used for the floor."
"This pub could do with a complete revamp to make it more cosy and intimate like the Bickley."
"I may have just been on a bad evening but went for a drink with the family in the garden. Several groups, very loudly swearing and shouting which didn't create a relaxing atmosphere."
"They are not dog friendly and force you to sit in a garden with crumbling furniture and uncollected glasses if you choose to have your dog with you."
Management & Staff
Pros:
"The staff (especially Dolls) made all of us feel very welcome and nothing was too much trouble including helping one of our disabled group get their drinks."
"The staff were friendly and efficient."
"Attentive bar and waiting staff in front of a lovely cosy fire."
"The staff were friendly and the pub clean."
"We found the staff to be excellent, very helpful, and patient."
"Great environment, wonderful service, great quality drinks and food."
"The staff are really friendly."
Cons:
"Nice pub spoiled by lack of bar staff meaning we had to wait 10 minutes for a drink."
"Seems to be going steadily down hill. Big churn of staff, food very mediocre and service can be slow."
"Barmaid was unaware of what cask ale was available."
"The manager in fact was quite rude!!"
"The glasses are dirty and when we asked for a new one the young barman was rude."
"Poor bar staff; I observed one charging a customer, then not delivering one of the drinks in his round."
"Very disappointing pub in respect to the staff who are very unfriendly and miserable only interested in serving the locals."
Value & Pricing
Pros:
"Big pub with lots of space serving decent well priced food."
"Lovely afternoon spent here with good food at a reasonable price."
"The food is very pleasant and reasonably priced."
"Friendly service and good value Sunday lunch with a nice view over the ponds."
"The meals are delicious and beautifully cooked and at very good prices."
"Great service offering friendly advice and good food."
"The Queens Head is the place for a Sunday roast, the food was great, and the service was 2nd to none - Siobhan was attentive, cheerful and a delight to have serve us."
Cons:
"When a place charges more for a Pepsi than 3 hours of parking you would expect the Pepsi to be in a golden chalice.. it's not, we also got charged for a pint and served a half."
"All of our food too salty and literally swimming in way too much gravy."
"Also the food quality has not improved and is abysmal, seems like a lot of the food is microwaved /frozen food and the vegetarian burger was poor."
"This place doesn't have the skills to cook meat properly."
"The food portions was small and very slow in being served."
"Under cooked scampi and over cooked chips."
"Wasn't impressed with roast meal, especially the roast potatoes and it looked like someone just threw peas over my plate which I don't even like!"