The Royal Oak Reviews Summary

Food Quality

Pros:

• "We both had rib of beef sharing platter, which neither of us had had before. It was fantastic and very good value."
• "The food was delicious - very tasty, hot and well presented."
• "Everything I ate was delicious and well proportioned."
• "The food is outstanding."
• "The food was also very good - hot and tasty."
• "The Beef Brisket Sandwich was very good."
• "Food was great, especially the kids' meals because they came with a healthy bowl of raw veg."

Cons:

• "Sorry guys. Food was a bit chewy, and my wife's chicken curry didn't have chicken in it."
• "The spuds were simply disastrous. All of us left them. The veg was sparse and very bland."
• "The whole food order was not what we were expecting. Roast pork loin served gammon. Roast beef leather served."
• "The yorkshire puddings were greasy, vegetables were luke warm, the beef was tough."
• "Paid just under £14 for a rubbish burger in all honesty."
• "The food was shocking this evening."
• "The two delicate pieces of fish were overcooked, crispy and had shrivelled!"

Service

Pros:

• "We're always well looked after here by John."
• "Lovely treatment (very attentive staff)."
• "Our server John was incredible, so friendly."
• "Awesome service, John couldn’t have been more helpful or kind, he has awesome energy."
• "The staff who greeted us were super friendly and courteous."
• "Waiting staff were polite, friendly and attentive."
• "Staff were friendly, helpful and polite."

Cons:

• "Went for a boxing day meal. The service was awful from the start."
• "Service was very very slow, we had to call the waiter to order drinks, then 20min later called waiter again to order food."
• "Service was very slow."
• "Service was very slow. Especially frustrating as we were one of five occupied tables in the whole restaurant and there were two waitresses."
• "We had a really long wait for our main meals and no one informed us about any delays."
• "The service was extremely slow."
• "Terrible front door service and lack of customer service skills."

Ambiance and Setting

Pros:

• "All the interior areas of the pub had charm and character."
• "This pub/Restaurant is amazing for its setting."
• "Great pub with charm, excellent food and attentive service, even during the lunchtime rush."
• "It's a Beautiful venue with friendly staff, and the food was fantastic."
• "Nice modern decor and furnishings. Great ambiance and country pub feel on the outskirts of a busy town."
• "Since it's been given a makeover its more welcoming."
• "The atmosphere is nice too."

Cons:

• "Couldn't enjoy where we were sitting as all the radiators seemed to be on so it was too hot and uncomfortable."
• "Inside is very dark and poor lighting. No atmosphere."
• "Carpet smells, not very modern which isn't my style."
• "Atmosphere not a happy place."
• "We used to love this pub, but it's changed, so many rough customers."
• "I feel this place has gone down hill in recent years. The Menu is boring and the service could be better."
• "We stopped coming here a few years ago because the place was so badly let down by the indifferent and sometimes rude staff."

Value for Money

Pros:

• "It was fantastic and very good value."
• "Food is good, it's reasonably priced."
• "Average and very reasonable prices."
• "£2.50 for a side of chips sounds reasonable."
• "Food was good, good portions and good selection and reasonably priced."
• "Lovely food very reasonable set price and lots to choose from on the menu."
• "Good prices on wine too."

Cons:

• "Well, the flowerpot was not white chocolate and for £8 was way too expensive for a very small pudding."
• "Shame it's so expensive."
• "Finally, for what we actually had - it seemed very expensive?"
• "Also the drinks will set you back a few more quid than expected."
• "The value for money one star. Starters were tiny 3 bits of calamari on a lot of lettuce."
• "Meal cost £80.40 which really hurt will Not be going BACK ...."
• "The Fathers Day deal was slightly misleading and we ended up paying more than we thought we would."