Address: Little Heath Rd, Bexleyheath, DA7 5HH, United Kingdom
Phone: +441322449463
Rating: 4.2
based on 148 reviews.
Service
Pros:
"Service by Liz and Sara was friendly and fast as usual even though the pub was very busy."
"Terrific service considering how busy it was and very friendly polite staff."
"Service from Liz was fab, friendly face and professional Manner."
"The staff member, Dave, gave me lots of time, patience and consideration."
"Staff were great and very accommodating."
"The waiting staff John and Liz were very helpful and friendly."
"Steve checked right away for us. He is absolutely brilliant! He is friendly and made us feel so welcome and he couldn’t do enough for us."
Cons:
"Bar and floor service was hostile and almost aggressive."
"The waitress couldn't make eye contact as I kept trying to get her attention."
"We asked several times how long we would have to wait but were not given a satisfactory response."
"Nobody came to the table to ask if I needed anything so I didn't order more drinks as it was too hard."
"When we tried to order desert we were told in no uncertain terms that the kitchen was now closed. Disgraceful!!!"
"Though the staff were polite the service was very poor as well as the size of the portions."
"The service is abysmal at times."
Food Quality
Pros:
"All of our 6 meals was fabulous."
"Food was hot, plentiful and delicious."
"Always enjoy the food here and nice selection of beers."
"Food is amazing and you won't be left waiting for ages for your food order to be made."
"The food was amazing and we have already booked to go again."
"The food was excellent all round with fair-size portions."
"Food was served in a decent time and tasted great."
Cons:
"Starters arrived undercooked and had to be returned!"
"The burger was cooked to a crisp."
"When our food order arrived the fish was fried to cinders; so it was more batter & chips!"
"The seabass meals were inedible and returned to the kitchen and the turkey dinners which 5 of us had were very poor with waterlogged frozen vegetables."
"Three of the meals were wrong. They were all cold and tasted like they had been microwaved."
"The Sunday roasts tasted terrible."
"Food was terrible, budget ingredients, tasteless, presentation also terrible."
Atmosphere
Pros:
"The atmosphere in the pub is so welcoming and friendly you feel as if you are visiting a friend."
"Very nice venue with a fantastic atmosphere."
"It's a nice pub overall and we always go back for the friendly atmosphere and staff."
"This a very friendly pub with a nice buzz."
"Lovely warm atmosphere with friendly bar staff and a great selection of enjoyable drinks of your choice alongside a tasty menu of food which is served by happy staff who make sure your completely satisfied."
"Great atmosphere. Nice beer garden and lots of seating available both inside and outside."
"It's a lovely pub with a great atmosphere, its not a pub that shows sports generally so attracts couples, groups, lots of ladies feel welcome here, regulars."
Cons:
"Such a shame to see a fine pub being run so badly."
"Seems like it’s gone down hill !! Is there new owners - I did see a bloke come out the back he look so miserable."
"Families not welcome in this pub at all."
"After a short visit again with a group of 7, aged 19 to 89, we never do so again. Basically the person in charge that evening, was totally unprofessional and verging on being a thug!"
"What can I say, a really unpleasant visit to what used to be a great pub."
"Very rude bar staff. If you’re foreign do not enter this pub as the bar stuff are racist."
"We was once regulars at The Earl Haig, but will certainly not be passing the doors again."
Value
Pros:
"Ten out of ten for price, value for money, service and quality."
"Ordered the 3 course evening meal, reasonable at £11.49."
"Great food, well presented, tasty and reasonably priced."
"The food prices are average and not too expensive."
"The food was excellently priced."
"Excellent food good beer definitely recommend."
"Great selection of food maybe a little expensive although the portioning is reasonable and the quality of the food itself is much better than what you'd expect from standard pub food."
Cons:
"We were charged GBP4 for a pudding when the the menu indicated should be GBP2 if you had ordered a main meal."
"Went for Sunday lunch and it was very poor value for money."
"They have a nice outdoor setting however £5 to use a patio heater which is a poor excuse of a light bulb is ridiculous."
"The custard came in a tiny tiny jug - I know times are tough if you charge these prices you cannot be selling chips that has being sitting about !!"
"Also incredibly surprising how many drink and food options were out of stock on a Saturday lunch time."
"I ordered half of chicken and 2 claws turned up and the 2nd time I ordered a beef burger the quality was disgraceful and it cost over £10."
"So disappointed that you have an under 18's area but children have to have a children's meal in order to go into the pub and can't stay in there even when sharing a platter and other sides with the family."