Address: Oak Tree Ln, Mansfield, NG18 4LF, United Kingdom
Phone: +441623627122
Rating: 4.1
based on 348 reviews.
Atmosphere & Decor
Pros:
"Absolutely lovely pub, especially since their refurb."
"Ample parking & plenty of room in the pub itself, so you wasn't sat on top of each other, lovely high ceilings with a pleasant decor."
"the pub now has more a rustic feel to it which is equally as lovely"
"The place has had a total refurbishment and is lovely inside and they have a lovely outside area now as well with outdoor heaters."
"Looks nice since the refurbishment."
"it was so clean, tidy and presentable"
"The pub was clean and tidy and very welcoming."
Cons:
"The whole place looked grubby, the tables were never cleaned between customers and the service was slow."
"Was served a drink with lipstick on it and when asked for a drink in a clean glass, was provided a glass and was expected to pour the one from the dirty glass into the new one."
"I was sad to see some of the decor had changed since we last came in as that’s what attracted me there in the first place"
"Can be noisy."
"The pub has a very friendly atmosphere, it has a very cosy feeling."
"The pub was open and very airy."
"Only problem is that the area for dogs is a little small."
Service
Pros:
"The staff was very polite, friendly and very helpful and professional."
"Great service from Lilly. Our food was delicious, felt really welcome- both my partner and spaniel puppy have been treated wonderfully."
"all of the staff working that day were brilliant and all deserve a shout out"
"The staff could not have been any more welcoming and friendly, not to mention very efficient."
"Staff that can’t do enough to make the experience as good as possible."
"The staff were attentive and polite."
"The staff were incredible and had great service."
Cons:
"On arrival we were seated on a small table near the toilet or cleaning closet, we were not allowed to sit where we want (not sure why, as the place was nearly empty, plenty of tables)."
"We then finally got our drinks after being sat 30-40 minutes"
"We were either forgotten about or the order hadn't been placed properly."
"Food lovely but service appalling. My mum was celebrating her 80th, server accidentally knocked a whole glass of coke over her. The service team made us feel like villains especially Lily the Manager."
"Had to go to the bar to ask for the bill. Paid it, but got challenged by the waitress as we left 'Have you paid?!'"
"After 20 minutes of being sat there I finally got frustrated and had to get her attention to take our drinks order"
"Ordered drinks, waited 20 minutes for those."
Food Quality
Pros:
"Couldn't fault anything, the food... well it was delicious!"
"Food was very nice from starters through mains and into desserts."
"My brother had the tomahawk and he said it was cooked to perfection and would order again."
"The food was served really quick and piping hot! My steak was cooked to absolute perfection!!"