White Horse Reviews Summary

Food Quality

Pros:

• "The food was sublime!"
• "Faultless in every way, vegan options were easily the best I've tasted, innovative & tasty."
• "We had 3 'small plates', perfect tapas type food at a good price."
• "The food tasted excellent."
• "Sunday lunch was excellent. Beautifully cooked."
• "absolutely amazing food, we went for a Sunday dinner."
• "The food was fabulous, the starters and mains have been revamped. Stunning and tasty."

Cons:

• "We had a long wait for food which imo is a tad overpriced for its quality."
• "Overall not impressed with the mains as they lacked flavour."
• "When they turned up they came 5 minutes before the accompanying fries."
• "One thing I wasn't happy about is that they put an extra charge on for planting a tree?"
• "Over cooked food, poorly presented and no garnish, chips hard and dried up, small portions."
• "The tacos to start with were far too overpriced for what you get and they were sloppy, barely any meat and too much sauce."
• "The lasagne was oddly made with a gravy sauce, no tomato!"

Service

Pros:

• "The staff were so friendly and nothing was too much trouble."
• "Superb friendly service during a trying time in a really tough industry."
• "The staff were brilliant all afternoon."
• "The service was excellent."
• "Very friendly and welcoming staff."
• "The staff are always helpful, professional and cheery."
• "Staff were very friendly and helpful."

Cons:

• "This pub is not run properly at all."
• "Shocking. We waited over an hour for our food."
• "Service was slow on a Tuesday afternoon."
• "Had to return one drink due to there being a thick band of bright red lipstick on the glass."
• "Two girls behind bar has bad attitude."
• "Waitress gave wrong food to one of our group resulting in vegan eating meat."
• "We waited for over an hour before querying where our food was."

Ambience & Decor

Pros:

• "Say outside in the Beerarium (or marquee!). Quite pleasant."
• "A huge effort has been put into renovation of this pub."
• "Interior very smart and quirky so creates a relaxing atmosphere to dine in."
• "Very attractive refurbishment inside."
• "The interior is very inviting. Candles, comfy seats and cushions."
• "The building itself is beautiful and the attention to detail is fantastic from the stained glass to the various light fittings!"
• "The interior decor is also rather spectacular, a bar full of character!"

Cons:

• "The only downside was the location of the pub next to the road."
• "Just wish, as a neighbour, that the outside beer 'shed' with its ugly roof could be improved to the same quality as everything else."
• "The pub interior has not changed much apart from the Joules Posters and signage being put up in places."
• "Finally the revamp itself I felt looked quite tacky."
• "Toilets were disgusting. Floor and walls were filthy and urinals were filthy and stank."
• "I went to the toilets where there was some form of olden days ‘comedy’ sketch playing through the speakers but honestly, it was not appropriate for children."
• "Also, dogs being allowed to walk around on their extended leads causing serious trip hazards."

Value

Pros:

• "Good pub grub in a pleasant atmosphere."
• "The £24 steak, is a typical steak from a supermarket was very juicy and very tasty then a mountain of garnish and that's it...."
• "The portion sizes were extremely generous and great value for money."
• "Great food and lovely staff. Fresh veg with the Sunday lunch and a good portion of meat."
• "Modern menu with choice to suit all tastes. We had small plates selection which was delicious, particularly the hot smoked salmon."
• "Wonderful food and fantastic service!"
• "The food was lovely we both opted for the double cheeseburger."

Cons:

• "Certain dishes are extremely over priced for what you get."
• "The only thing I’m able to eat on the entire menu is an overpriced steak."
• "A bit expensive for what you got."
• "All forgivable, but for the money (nearing £100 for dinner for two) we did walk away feeling there were better options in the area."
• "The burgers were meant to come in a brioche bun but it came in a plain white bap."
• "Went to order food was told by lady behind bar she couldn't take our food order as the other girl behind the bar was taking food orders as the kitchen would be under pressure."
• "Always had lovely food here before but our group were very disappointed tonight with the lack of vegetables."