Address: Oakleaf Cl, Mansfield, NG18 4GF, United Kingdom
Phone: +441623414627
Rating: 4.0
based on 425 reviews.
Food Quality
Pros:
"Really nice food, with decent portion sizes, which was reasonably priced and served by friendly and attentive staff."
"The food was delicious and came out so fast even though it was quite busy 😊"
"The food was amazing, we had the lunch time menu, scampi and I chose hunters chicken followed by jam sponge."
"Food was delicious (partner had a burger that could rival 5Guys)."
"The fish and chips was to die for! It was more like a whale 😋 the other half’s steak was cooked to perfection and melted in his mouth."
"The food came out delicious, fast and fresh, and the service was also fast, efficient and came with a smile."
"Absolutely beautiful food, group of 6 and all different meals and all very happy."
Cons:
"The plate was swimming in greasy oil which I mopped up but really shouldn't have left the kitchen like it."
"The food quality wasn’t the best, on this occasion, which was disappointing."
"Food was well over cooked roast potato's were so bad they were cardboard, veg was so over cooked it was mush."
"Steaks were burnt to a crisp, not bad for medium to rare, chicken rubberised, chips over fried and full of fat."
"The chicken breast is pointless as it's flavourless and dry as a bone."
"Ordered one of the burgers. Bun was burnt, meat was overcooked and dry, fries felt stale, and lettuce was soggy."
"The food was very tasteless. I had the sausage and mash, the mash was bland, the sausages tasteless and the gravy watery."
Service
Pros:
"Staff were very polite and helpful and the food was spot on."
"The staff including Liam were brilliant and we will be looking out for the next one."
"Friendly greeting at the door introduced to our serving waitress who was excellent throughout."
"As always it was spotlessly clean, the staff are all friendly and attentive."
"The service from the staff was excellent, especially Miranda who took our order at the bar."
"Staff were excellent, very professional and welcoming."
"The young waitress who greeted us at the door was so helpful. She clearly loved her job and the customers she waited on."
Cons:
"Once ordered we ended up waiting over 35 minutes for our food."
"However, we had a very long wait for ordering & for the meals to arrive."
"No one came to ask if our meals were okay, but they did at other tables, so it was a bit like we were invisible."
"Middle aged woman - uninterested, no smile, unprofessional."
"one of the women collecting half empty food plates was rude ..needs an injection of manners and instruction on how to smile."
"Mop head tattoo guy - useless. May as well put a black shirt on a rock."
"We were then never asked how are meals were, when the waitress took our plates she never asked how it was, just if we were finished."
Atmosphere
Pros:
"The pub was very vibrant and busy."
"The Pub was cosy and welcoming."
"Really nice atmosphere in there."
"Over the last 8 years I've used the Golden Eagle as it has been a place with a lovely atmosphere."
"A really happy welcome on arrival. A very clean & tidy place."
"The venue itself is clean inviting and cosy."
"The Golden Eagle Pub in Mansfield is a true gem! From its warm ambiance to the delightful concoctions behind the bar, every visit is a journey into joy."
Cons:
"The atmosphere was run of the mill in line with a large company owned pub. Satisfactory but nothing special."
"The pub was empty and it had no atmosphere."
"It’s soooooo hot - not sure why - but it’s almost to the point of being unbearable."
"There was also literally zero atmosphere."
"Everyone eating herded into one section by disinterested staff, no warmth, charm or chat from them."
"Your greeter needs to learn some better customer skills, she was unwelcoming and never smiled once."
"The waitress (older lady with blonde hair) always seems abrupt and less than welcoming, barely smiles or makes you feel valued."
Value
Pros:
"With 2 for 1 on mains, you cannot go wrong!"
"It was exceedingly good value for money."
"After booking the table I received the 30% off email which made it even better."
"Food was lovely and reasonably priced too."
"We had 4 meals and drinks all for £60 that we thought was very good value."
"Used 30% off voucher which always helps as our food bill when eating out as doubled with all the rises."
"Overall decent food at a low price with good service."
Cons:
"In a cost of living crisis this pub chain has almost doubled the price of food!"
"They only went and charged us £7.40 for the privilege and when I questioned it I was confronted with a member of staff."
"Tasted nice but not worth the price at all."
"The chicken strips and popcorn starter was definitely not value for money and tasted worse than the cheap chicken items you buy from the supermarket."
"Overpriced for what it is."
"The steak that was sent out was basically all fat which wasn’t edible."
"We didn't think it was good value for money either."