The Aviator Reviews Summary

Food Quality

Pros:

• "Bottomless gravy and Yorkshire puddings beautifully presented and tastes amazing."
• "Great food and lovely staff."
• "The food was really fab, so tasty."
• "The lunch time 2 course meal is really good value."
• "Fabulous food, friendly staff who were so accommodating."
• "Food excellent. Freshly cooked and variety on the menu."
• "The unlimited gravy is great along with the unlimited Yorkshire puddings."
• "One of the most delicious roasts I've had."

Cons:

• "Food was a bit of a let down (chicken chasseur) chicken and bacon were good, mash was sloppy."
• "Ordered 3 cheeses pie, marked as vegetarian on the menu. Option of cheese sauce or gravy - that's when I found out the gravy had beef chunks in it."
• "Food is typical chain pub food."
• "Although the food was ok, it lacked color and presentation."
• "Food advertised for Vegans is not actually vegan, they came out after a long wait to ask if we were 'proper' vegans because the mashed potatoes 'may' contain butter."

Service

Pros:

• "Staff were pleasant and attentive."
• "We were looked after by the delightful Sarah K who was just so good and a true credit to you."
• "Really nice atmosphere, attentive staff."
• "Staff very friendly, helpful and courteous, giving good service."
• "The staff were very attentive, professional and friendly."
• "Service first-class. Food was quality."
• "Brilliant staff - they were very knowledgeable and professional yet friendly."

Cons:

• "One meal from a party of 7 arrived 5 minutes after the others, wrong drinks served but immediately rectified."
• "Front of house could of been a bit more friendly thought as though it was an inconvenience for her with no smiles."
• "Disgusting customer service who I believe may of been manager/licensee."
• "Poor service, we waited an hour & half for main meal."
• "Service slow, 2 prawn cocktails sent back as tasteless."
• "Poor management!!! I asked for a glass off proseco and I received half!!"

Ambiance and Decor

Pros:

• "A lovely venue for dinner with lots of aviation history to look at."
• "It's immaculately clean. The toilets are 10/10."
• "The decor was beautiful to match."
• "Really cosy considering it's size, it's clean, dog friendly and the staff are brilliant."
• "Beautiful spacious restaurant/bar."
• "Stylish building, great service and tasty food beautifully presented."
• "Despite being a new build, The Aviator gives the warm and nostalgic feel of an established pub."

Cons:

• "The only slight negative is that the menu is a little dull."
• "The restaurant makes up about 70% of the venue and is usually mostly empty, but by no means are you allowed to sit there if you don’t order full meals."
• "The pub seems to have a real problem with wasps, buzzing around causing a nuisance throughout our meal."