Saxon King Reviews Summary

Service

Pros:

• "The waitress was friendly and accommodating."
• "All staff were very friendly and helpful."
• "Service is always good."
• "The staff always greet you with a warm smile."
• "Staff are always very friendly and efficient."
• "The staff and hosts/managers are really friendly."
• "The staff were friendly and attentive and would recommend and eat here again soon."

Cons:

• "We booked a table for Boxing Day for 7 adults and one child for 2pm. We waited 55 mins for our starter, another 45 mins for our mains and we cancelled our desserts as it was taking too long."
• "Waited 30 minutes for drinks to come over, everyone seemed flustered and not knowing what they were doing."
• "The staff can be a bit lazy at times and not clear the tables."
• "We waited nearly 2 hours for our starters and when my daughter in laws came it was frozen solid, my sons steak was stone cold."
• "Service was not good. To be shown to your table by a child is totally unprofessional."
• "Service poor."
• "The service was very poor. The young girls who served us couldn’t even be bothered to find out if we had everything."

Food Quality

Pros:

• "The food was lovely and just right for lunch."
• "Kebabs are good and you can’t go wrong with rotisserie chicken."
• "The food was really good - I had the roast beef - and I intend to visit again soon."
• "OMG food was outstanding the gammon hog leg was mouthwatering so delicious 😋."
• "Food was absolutely delicious!"
• "We had kebabs, steak and ale pie and hunters chicken. What can I say? Absolutely delicious."
• "The food was delicious and the value excellent."

Cons:

• "Ordered prawn cocktail to start. Did not realise that half the bowl is full of tomatoes which I do not like."
• "Disappointing portion of food especially the vegetarian option that was chosen."
• "The Sunday roasts (x2) were disgusting, dry and cold."
• "Roast Turkey was cold."
• "Well we where all disappointed with the food found the christmas dinner was the biggest disappointment it was all in a pile on plate and wasn't enjoyable."
• "Steak was over over done and dry, sent back, by the time new came out others had finished, it was rare (asked for medium) couldn't eat as extremely chewy."
• "When their food eventually arrived it was cold, dry especially the chicken dishes and the service was crapp."

Ambience

Pros:

• "Visited on a Monday night, was quite quiet which was nice, friendly staff and plenty of seating choice."
• "Very relaxed atmosphere."
• "Love the live singer. Great family atmosphere."
• "Nice inside the pub and cool."
• "It was a very hot day and the temperature inside was lovely and cool."
• "Great venue."
• "Lovely family environment."

Cons:

• "Really poor. No diet soft drinks on, so asked for sparking water and was told there was none."
• "However, the indoor temperature was excessively high, causing discomfort."
• "Last time we went, there was a problem with a background smell from the industrial area nearby."
• "The tables nearer the bar area were too noisy."
• "We sat at a table that felt sticky."
• "Think carefully about the wind direction if considering the latter - the waste plant can generate unpleasant aromas and is not far away."
• "Great food and service let down by smokers standing outside the entrance/exit, screaming children (not expected at that time of the evening) and an extremely loud table left unchecked which resulted in everyone else having to increase their volume to be heard by the person sitting next to them."

Cleanliness

Pros:

• "Loved the cleanliness and general appearance of the bar area."
• "The place was immaculately clean and from our experience, well run."
• "I observed tables being cleaned fully which was very comforting, especially during these difficult times."
• "The pub was very clean and will so recommend to others."
• "Pub nice and warm and clean."

Cons:

• "Crumbs left on chairs, table dirty, service poor, ham was gammon, salad wilted, king prawns were shimps still frozen served on the stuffed peppers with reheated risotto...beware!"
• "Crumbs left on chairs, table dirty."
• "Our table had a groove carved in the wood that was full of food detritus."
• "Only real negative being the outside area tables and floors were quite dirty and looked like they hadn't been cleaned for a while."
• "The ladies toilets were not clean, toilet roll everywhere."
• "Lastly the toilets, need a very strong clean with bleach, stench of urine and marks all over the walls and radiator."
• "A loss of a star as the gents toilet urinals were non functional at the time and backed up, creating an unpleasant odor."

Value

Pros:

• "They did take 50% off our bill which was good."
• "Very reasonable had 2 cokes chicken sliders and chips and I had cheese bacon burger and chips came to £30."
• "When the bill arrived it was very reasonable."
• "The prices are very reasonable. The members of the party who split the bill had two or three courses and an alcoholic drink for £25."
• "Excellent value for what we paid."

Cons:

• "We also had to request for more cutlery and napkins."
• "The pre-orders made in person were not recorded."
• "Children's food portions were very small, drinks were expensive £9 a large glass of wine."
• "Our bill was over £220.00 & we feel it was a complete waste & a disaster."
• "They even moved the chips around the plate to make you believe they have put enough chips 'Total rip off'."