Zizzi - Leamington Spa Reviews Summary

Food Quality

Pros:

• "The food was excellent and piping hot and fresh."
• "Rustical pizzas are their best."
• "Food was lovely and staff very attentive."
• "The food was very tasty we enjoyed our pasta’s."
• "Each dish we ordered was undoubtedly delicious."
• "The food was flavoursome and with character."
• "The food was lovely really tasty and so many options, something to suit everyone."

Cons:

• "Kale and broccoli dish was overcooked and not the best."
• "Service was good and adult food was good, but the kids spaghetti bolognese is not nice at all."
• "Bit disappointed. Searched for the chicken in my pasta dish."
• "The food though, was average at best, lacked flavour and was pretty poor in terms of quality in comparison to the price."
• "Some pasta was served burnt black."
• "As for the food, just awful, nothing was tasty or cooked well."
• "The sharing board was decent but the pasta was horrible, it had no flavour and the pasta tasted like chicken curry."

Service

Pros:

• "The lady that was serving us was very polite, helpful, attentive and friendly."
• "Anton has been absolutely great! Very friendly and provided excellent service."
• "The waitress who served us (Abi I believe) was friendly and polite and even congratulated us on our one year!"
• "Special thanks to Anton & Fillipa who both gave excellent service."
• "Staff was very friendly and professional assisting with all our requirements."
• "Really lovely meal with extremely pleasant, well organised and efficient staff."
• "Staff always pleasant."

Cons:

• "When we raised these problems with the floor manager, we were told it was our fault!"
• "None of the staff were wearing masks. No one way system, staff constantly going by."
• "Service was awful. Had to go up to bar to pay bill, Ask for cutlery etc."
• "One waitress were very rude, rushed us and did show her irritation when my daughter asked something that was not available."
• "Service bit chaotic, with 1/3 tables occupied, waiting time that somebody will grab your order is 10 minutes or longer."
• "The customer service was shocking and I will definitely avoid in the future."
• "Terrible service, waiters slow and inefficient."

Ambience and Decor

Pros:

• "They also changed the decor some the party time we were there. It is a more African themed restaurant now but with Italian food."
• "It's on the Parade and so very central and is convenient for a break while shopping, for a nice lunch or evening meal."
• "Absolutely charming place when you are craving for some lovely warm Italian food."
• "It is a nice, warm place for a meal with friends and family."
• "Welcoming place, it was packed, always a good sign."
• "The ambience was lovely."
• "Excellent Italian restaurant. Frequented by people of all ages. Great relaxing atmosphere."

Cons:

• "Wobbly tables drove us mad, asked to be seated elsewhere but staff found it a hassle so stayed put."
• "The only thing that was disturbing was that our table was right next to the door with cold air coming in."
• "They returned extremely unhappy. Toilets awful, drenched in urine."
• "Also, toilet is dirty."
• "It was like eating in a 3 ring circus. Chaotic service and disappointing food."
• "The atmosphere not great, with cooks constantly shouting at each other, almost felt like a 'Hell's kitchen' scene."
• "We found a piece of cake under the plate, it is very dirty and awful."

Value for Money

Pros:

• "Good value for money, recommend a visit."
• "Great food, great service in the heart of Leamington."
• "Would recommend it to all."

Cons:

• "Cannot say the food was bad, but for £20 you would like to have something good, while this is nothing special."
• "Overall I couldn’t justify the prices with the service so poor."
• "Everyone must admit that this place is grossly overpriced."
• "The only fault is the price that is a tad high for what's on offer."
• "Sent 30 14 years old for a meal last night bill came to over £400.00 which I did not mind but then they were conned into paying a £54.00 service charge thus is taking advantage of the younger generation."
• "In a party of 4 I was the only one that didn't have pizza. I had a king prawn and courgette linguine and it only had 4 prawns in it and hardly any courgette it in, sloppy and amateur in it's appearance and at the cost of £13 something I thought was rather meagre and not good value for money."
• "Not the happy place of old which is a pity."