Izgara restaurant Reviews Summary

Category: Turkish restaurant London

Address: 165-167 Station Rd, London, HA8 7JU, United Kingdom

Phone: +442089514460

Rating: 4.4
based on 180 reviews.

Food Quality

Pros:

  • "The steak is beautifully cooked. With a lovely side of Vegies."
  • "Absolutely delicious. Didn't expect that. The starters were yummy."
  • "The slow cooked lamb basically melts in your mouth, need I say more?"
  • "The food was amazing and the whole restaurant was full lights and good vibes."
  • "Really nice food. Succulent meat. The ribs chops chicken all very nice."
  • "The food is super yummy and always very fresh."
  • "Food was really good. Honestly, everything I tried was amazing. Fresh, well cooked and well seasoned."

Cons:

  • "On the downside the lamb chop was incredibly dry which is not what you want from a lamb chop."
  • "They will take as much money as they can from you and serve you as little food as possible."
  • "The food is very expensive and they derive very little for a family platter."
  • "However, the portion of the grilled food is quite small and the sides that accompany the dish are also tiny."
  • "Food okay lamb a bit chewy and over priced on the soft drinks."
  • "The down size was my lamb dish which tasted staged and old, could not eat even half."
  • "Rice seemed like it was microwaved uncle Ben's rice, the ''cubed'' lamb was basically sliced lamb, and the grilled sea bass was way too dry."

Service

Pros:

  • "Always seeing if we needed anything, no waiting to order, cleaning the tables really fast."
  • "Service was great with all waiters happy to serve and quick."
  • "Service was fast and friendly, restaurant clean, cosy atmosphere and not too noisy."
  • "The service was incredible and fast we was a group of 10 the food came out pretty quick."
  • "Service is prompt and efficient and staff are always friendly and helpful."
  • "Service is genuinely friendly and attentive."
  • "The waiters and waitresses are friendly and polite making for a very enjoyable experience."

Cons:

  • "It was a little busy and noise but it's a small restaurant wouldn't expect less."
  • "The only thing they could improve on is service. Staff were a bit miserable, at these prices, you expect friendly service with a smile."
  • "The staff are friendly but a bit slow on the service side."
  • "Service was a little slow but still good."
  • "Went here for family lunch, as nice as the restaurant looks, I am very appalled by their service and lack of attentiveness towards customers."
  • "It was eat out to help out and they didn't seem to have enough staff, we waited over 15 minutes just to get a drink."
  • "The service is not good was eating for our drinks and had to order extra rice which costed 20£ for a small bowl."

Atmosphere & Decor

Pros:

  • "An amazing new look after a full refurb."
  • "The restaurant is beautifully decorated and I love they have booths as well as larger tables, which are able to seat many friends or family."
  • "Beautifull interior, lovely staff and welcoming atmosphere."
  • "Loved it before the renovations and even more so now. It’s prestigious and stylish makeover allows you the decadence of comfort."
  • "Clean, classy and contemporary decor."
  • "Love the decor and Ambience."
  • "The atmosphere is very friendly."

Cons:

  • "The birthday music that is played for diners celebrating is fun but is very loud and overbearing when the birthday isn't in your group."
  • "The atmosphere is quite noisy for a restaurant, but clean and luxurious."
  • "Barely any screens up and some sofa seating was definitely not 2 metres apart! Social distancing was not possible."
  • "Since the refurb in an attempt to present a more ‘Up market’ offering, this place has lost all that made it worth a visit."
  • "Only down fall would be their music chose. They didn't play Turkish music, normally Turkish restaurant play their music to give it that authenticity."
  • "The atmosphere feels very rich."
  • "For the cost of food and drinks, I would have expected slightly better."

Value

Pros:

  • "They offer happy hour prices that are even better but during normal times, the price isn’t expensive!"
  • "Prices are slightly higher than average, however, the portions are worth the price."
  • "The food really fresh and very reasonably priced considering the portions on offer."
  • "£50 for two where we managed to fit In two starters and two mains and desert."
  • "It's very reasonably priced. Always good."
  • "Prices were reasonable, about £20 for a soft drink, starter and main, and portion are a good size."
  • "The prices are very good especially considering the high quality of the food."

Cons:

  • "The only reason I give it a 2 is that the staff were lovely. However EXTREMELY overpriced for what you get."
  • "More expensive than it should be... Staff are a mixed bag - not too attentive but some very good."
  • "Long waits, poor service but above all completely unreasonable pricing, truly extortionate."
  • "It was very expensive and no better than other Turkish places in the area that are cheaper."
  • "More expensive than it should be... Prices are high compared to the many excellent Turkish restaurants I've been too."
  • "Not value for money. Better go to a place where they serve enough for what you pay."
  • "The service is not good was eating for our drinks and had to order extra rice which costed 20£ for a small bowl."

Staff Attitude

Pros:

  • "The staff were really rude, they were screwing us because me and my family were laughing and trying to have a good time."
  • "The waiters were all very friendly and professional."
  • "The staff are so polite and flexible."
  • "Staff are incredibly polite and the prices aren't bad."
  • "Staff are the same and know all about high quality service with a smile."
  • "Most of the staff are friendly and attentive."
  • "Lovely staff and welcoming atmosphere."

Cons:

  • "Rude, disgusting management. I think he’s racist as well."
  • "The staff were really rude, they were screwing us because me and my family were laughing and trying to have a good time."
  • "Very rude staff members. Went for my friend’s birthday and the experience ruined the whole night."
  • "However I had a bad experience with the manager/owner of the restaurant today."
  • "Have been a regular here for a long time, never had an issue until recently, the last few visits the head waiter has been extremely rude."
  • "Honestly the attitude of the person that greeted me and my friend at the door was unnecessarily rude."
  • "The lady waitress with glasses that brought out our main dishes was rude and abrupt."

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