Address: unit 7 Southwater Way, Telford, TF3 4DQ, United Kingdom
Phone: +441952797665
Rating: 4.1
based on 98 reviews.
Food Quality
Pros:
"Great streetfood style ramen dishes, which arrived at our long tables, super fast."
"Ramen noodles was perfect."
"The dumpling starter was really nice."
"Can honestly say it was one of the best cooked steaks in terms of flavour and tenderness."
"The food was absolutely delicious."
"The food was excellent and served without much wait."
"Amazing food with very fast service."
"Amazing food and staff, so welcoming!"
"Food was absolutely amazing!"
"Food was wonderful."
Cons:
"The food was nice, I asked for it extra spicy but was pretty let down as it wasn’t spicy at all."
"The chicken salad was limp and old and rotten."
"The dishes themselves were a major disappointment, I paid £28 for two mains and felt completely robbed."
"The noodles in both ramen dishes were stuck together and undercooked."
"The food takes different times to cook so be prepared for that if you're a large group."
"Meals for me and my friend have arrived way after food was eaten by couple next to us who arrived way later than us."
"Undercooked starchy noodles."
"My favourite dish, prawns firecracker had the tiniest prawns, there were a grand total of 2!"
Service
Pros:
"The service was really fast and all the staff were friendly."
"Atmosphere was lovely on arrival food ready in 15 mins which was fantastic considering restaurant was fully busy."
"Very well managed and served restaurant."
"The staff is super friendly and always willing to help."
"First time going to a Wagamamas - ever. Our server (his name was Jordan) was very at tentative and well mannered."
"Staff really could not of cared less about getting us a table."
"Sofia was excellent in looking after us, attentive yet not overbearing."
"Our server Ola was attentive & helpful to us & all the tables in her section."
Cons:
"Service was forgettable like many places which let's it down."
"However, our issue came after our starter; they only served one of our mains, the other was nowhere in sight."
"Our waitress I think her name was Sophia was terrible we were served after a couple who had arrived about 10 minutes after us."
"We've decided to eat there on late Sunday afternoon. Restaurant was almost fully packed and also we had a dog so we asked to sit outside. We've been told they closed outside seating area because it may rain(even though it was sunny) but anyway, lady said we can stay outside. She came to us with menus and placemats and told us she will be back soon to take our orders. And she never did?"
"Staying locally for work, ordered click and collect Katsu... arrived early and my food was waiting so not overly hot."
"We were a table of 4 plus an infant. They got 2 of our meals correct but the other 2 were completely wrong."
"We visited this restaurant over the halfterm and I have to say the service was amazing and the food was even better. We have been to quite a few Wagamama's and this particular branch is the best we have ever been to. The Manager was a delight, she was very warm and welcoming. So were the other members of staff that served us. Service with a smile seems to be the ethos at this branch! Food came out at in good time, the place was clean, toilets were in good condition, utensils had no splash watermarks, food was a hot and clearly freshly prepared. If there was an extra star I'd give it. We loved the service so much we came back the next day....lol."
Price and Value
Pros:
"It’s expensive for what it is though!"
"6.70 for a pint of Draught beer though... Ouch."
"The food was slightly pricy hence the 4/5 stars."
"Paid nearly £40 in total for two portions of soup and 2 mains with delivery and service charges and regretted it."
"Felt like I was walking into McDonald's, the way the seating arrangement was."
"Food is good, drinks are a bit pricey though"
"Overhyped and overpriced"
"Very disappointing takeaway meal tonight. I was kept waiting over half an hour past the stated collection time and not offered so much as a seat."
Cons:
"The restaurant was very busy and had a good atmosphere!"
"Definitely recommend the Saki grapefruit cocktail; It was superb."
"Would definitely recommend this place to anyone debating going always 10/10 experience"
"However I would definitely recommend trying this restaurant, I had the Katsu curry which was just amazing!!"
"Will definitely be coming back as the food was incredible and it does have a cool atmosphere here."
"I was amazed the first time I went and you will be to"
"If you're near a wagamamas though definitely give it a try."
"I have tried now Wagamama Restaurants at 4 x Different locations, Telford one so far the best one. Attentive staff, food of high quality, very well presented and tasty . Very impressed with the Vegan options."
Ambiance
Pros:
"Well-appointed as you would expect, all of us found the different dishes on this menu to be very tasty."
"Atmosphere was lovely on arrival food ready in 15 mins which was fantastic considering restaurant was fully busy."
"The restaurant was very busy and had a good atmosphere!"
"Nice place to go for something different, but be prepared it's not the cheapest."
"I will still be coming back as the food was incredible and it does have a cool atmosphere here."
"The decor is of course Japanese so i understand why the seating was chosen for the cultural experience."
"Nice experience and great food. Was a clean and friendly environment with a nice atmosphere."
"Fantastic food , well presented and delicious!"
Cons:
"Atmosphere wasn't amazing and they were out of the juice he wanted but the food was delicious and we were seated right away with a smile."
"Came here for my partner's birthday meal on a week night, atmosphere wasn't amazing and they were out of the juice he wanted but the food was delicious and we were seated right away with a smile."
"Clean pleasent place. Polite staff. Shame about all the facial iron on some the staff, kinda a put off, food was OK menu needs a little bit more information/explaining on what's what."
"We tried to visit on our date night when it was recently opened but the queue was so big."
"Went to Wagamama’s and my children was very excited. They asked for chicken fire cracker and then they brought out our food and bought us bloody MCNUGGETS( although they were exquisite). The staff were rude and slow. I definitely will be returning to this restaurant as I had a lovely time. Staff deserve a raise.:)"
"First visit probably our last. Undercooked starchy noodles, slow service, some staff busy chatting to friends seated. Overpriced and overall disappointed."
"It's always a pleasure to eat here. The food is great, especially the gyozu ramen, and the staff are always helpful."
"I love the way they'll bring you "extras".....broth, dipping sauce etc."