Highwayman Reviews Summary

Room Quality

Pros:

• "The room I stayed in was a twin single, nice size, warm and clean, ok decor, good clean bathroom."
• "The bedrooms are very comfortable and clean and quiet."
• "Nice little hotel nestled between a Premier Inn and a holiday inn. Great stay for a budget accommodation."
• "Room was very comfortable."
• "On the last occasion they put me in a newly refurbished room, really comfortable."
• "Small, but clean and functional rooms (try to get one in the new building)."
• "The room was clean, warm and smelled fresh."

Cons:

• "The room we stayed in was very noisy with movement from nearby rooms sounding like they were in the same room as we were."
• "The room was grubby, bathroom had mould growing around the edge of the ceiling."
• "pictures speak a thousand words but I cannot find out how to post them on this link. period blood stained mattress protector covering a mattress with poo stains."
• "The rooms are very run down. Peeling paint. Mouldy bathroom tiles."
• "Tv remote was sticky i didnt want to touch it."
• "The window in the door was smashed and this was a fire door also the fire evacuation signs weren't filled in."
• "rooms very tired and bathrooms in need of a good clean and some maintenance"

Staff and Service

Pros:

• "The staff were helpful and courteous."
• "the people working at the bar and the waiters are very friendly."
• "the service from staff remained high"
• "However the staff themselves are lovely, friendly and will do all they can to make sure you're comfortable."
• "Bar staff, lovely and helpful."
• "Friendly member of staff greeted us and checked us in."
• "So friendly and helpful staff."

Cons:

• "Minimal bar staff on shift, having to wait in excess of 20min to be severed."
• "Under staffed"
• "The waitress was terrible she was an old lady that couldn't be bothered."
• "Helpful staff but let down by not having enough staff for when it got busy."
• "Hit and miss this place... some of the young members of staff seem to be more interested in having personal conversations"
• "The gentleman who brought them over told us he was on his own when I went to complain he was standing behind the bar playing on his mobile phone."
• "The staff... didn't seem to be enough of them."

Food Quality

Pros:

• "The food was delicious freshly cooked and nice and hot."
• "Food was good, and prices were good."
• "The food was well prepared, generous portions and hot."
• "The curry, chips rice were all great well cooked"
• "If you want perfectly cooked, delicious food, friendly service & amazing value for money then choose THE HIGHWAYMAN IN DUNSTABLE."
• "Food in the pub was what expect from hungry horse and arrived in good time."
• "food came out quick and was very nice."