The Railway at Buxton Reviews Summary

Service

Pros:

• "Dinner service was fast and efficient."
• "The staff were all very friendly and the service was good."
• "First class service even though we had no booking they accommodated a party of 20 very last minute."
• "Staff were friendly, the place was warm and cozy."
• "Staff were lovely and really looked after our group."
• "The staff we interacted with were all very friendly and helpful."
• "Staff very efficient and always had a smile on their face and very polite."

Cons:

• "Looking for somewhere to eat while on a day coach trip, so limited time. Did not expect to be waiting an hour for our food to be served on what seemed to be a quiet day."
• "Not child friendly and the waiter with the flowery shirt is rude."
• "Waited ages for our meal, at least 30 mins but there was hardly any customers there."
• "When we mentioned that tables had not been sterilisated once each group had moved on. He stated that they clean every half an hour?"
• "Service from start to finish just was non existent."
• "Service was slow, food was - awful."
• "Service was very slow, long wait to get food (nearly an hour)."

Food Quality

Pros:

• "All our meals were well cooked, plentiful and enjoyable."
• "Succulent meal, freshly cooked veg and a variety of sauces and gravy."
• "The carvery which was excellent..good selection of vegetables..good service."
• "Our roast dinners were excellent and a very reasonable price."
• "The main courses were nicely cooked and the portion sizes were good."
• "Food was tasty and enjoyable."
• "The food portions were of a reasonable size and very tasty."

Cons:

• "Everything on my plate was over cooked or burnt."
• "When food was brought out was cold."
• "Served meat when I was a vegetarian and they insisted it was vegetarian."
• "The carvery food wasn't very warm and the veg was very hard."
• "Menu sounded great, food was bland and tasteless."
• "Food was so bland no taste lacked any taste."
• "The food was quite bland - the meat was dry and there wasn't a lot of vegetables on offer."

Atmosphere & Decor

Pros:

• "Really good place, feels cozy."
• "The atmosphere is relaxed, non-stuffy and, as an awkward soul, I never feel unwelcome or judged for being there."
• "A lovely place to have a beer and something to eat, great family place with lots of nice places to sit and a very nice outdoors area."
• "The place looked clean and was doing good business."
• "Warm and welcoming, beautifully decorated, very tasteful inside and out with a large outdoor seating area."
• "Lovely relaxing pub with nice food and ale. Clean, and convenient with car park close by."
• "Lovely afternoon at the side garden in a sun trap."

Cons:

• "Only small problem was very mixed venue on the evening between a restaurant / Pub type venue."
• "Unfortunately one of the locals must have had a bad cold as he was clearing his nose every couple of minutes and spitting it out on the floor."
• "Such a shame as it could be a really nice place."
• "The reason for the 3 stars is due to loud, foul mouthed yobs taking over the outside seating and creating a general nuisance."
• "The atmosphere consisted of naff music played too loud to consider it as background noise."
• "The peas were powdery sprouts chewy and mash not nice."
• "I just think like so many other places these days, that they're going to have to consider getting air conditioning, it was kinda warm."

Value

Pros:

• "Food is fairly priced."
• "A current deal on offer is a pizza and 2 drinks for £12, an absolute bargain!"
• "A small plate for £4.99 at lunchtime is great value."
• "The carvery is good for the price."
• "Drinks are sold at a very reasonable price."
• "Two mains and two drinks £21 don't think you can better than that especially with it of good quality."
• "Very good value for money."

Cons:

• "Mediocre Pint, classic burger not worth £9.95."
• "Classic burger not worth £9.95."
• "Drink prices (including soft drinks) are very dear, especially since this place has recently been refurbished."
• "Not worth the money. 11.25 each for two main courses that belong on a 2 for 10 menu."
• "We both had the mixed grill at £16:95 and I can honestly say it was the worst meal we have had in a long long time!"
• "I paid £12.50 each for a standard carvery for both myself and my partner and we got 2 miniscule slices of meat when our plate given back to us."
• "As it's bank holiday weekend no special offers for food were valid - that's fine, just cost a bit more than a regular Sunday might."

Staff Attitude

Pros:

• "Staff all very friendly and couldn't do enough for you."
• "The staff are always friendly and welcoming."
• "The staff were friendly & attentive."
• "Staff are attentive and seem to be enjoying their job."
• "The staff are incredibly helpful and friendly."
• "The staff were excellent, very polite, made us very welcome."
• "Staff were friendly, helpful and polite."

Cons:

• "The tall male chef was arrogant and rude and the woman serving wasn’t much better."
• "Then the staff were short and very unfriendly."
• "Very rude staff; asked for several items (pepper, straws) and was immediately told no."
• "Staff are very unfriendly and not welcoming!"
• "A really rude man behind the bar."
• "Very poor food and quality, was made to wait 10 minutes to get our carvery, despite there being no queue."
• "Food absolutely inedible waited for about an hour complained."