Address: Keelham Hall Farm, Thornton, Bradford BD13 3SS, United Kingdom
Phone: +441274833472
Rating: 4.6
based on 303 reviews.
Staff and Service
Pros:
"The staff are all friendly and obliging."
"Generally nice staff at tills."
"Staff are always so helpful and all the food is of the highest quality."
"Staff very friendly and helpful."
"All the staff were great but liam and makayla really went above and beyond."
"The staff are very polite & helpful."
"Staff very helpful and friendly."
Cons:
"Has become 'corporate' with customers having to queue to get in!"
"If I explain I'm deaf it's no use shouting at me which a lot of staff have done."
"Unfortunately the staff massively let them down."
"Poor customer service off young brown hair lad."
"Did have a less nice experience a few weeks ago on the dessert & pie counter. Female staff was rather rude and served people who were behind me."
"Visited Robertshaw’s farm shop with my partner and our 3 month old puppy... a rude member of staff approached us and told us that they didn’t allow dogs."
"Shop hear when we need to stock up the freezer called in yesterday after visiting the tour of Yorkshire only to find 2 of the most miserable young lads in the butchers department."
Quality and Selection of Products
Pros:
"Many of the butchery and bakery items made on site. And lots of cooked meat cheeses and beers sourced locally."
"Always great value farm shop food here."
"Amazing farm shop with an exceptional range of fresh produce and meat."
"One of the best farm shops they have a huge range of very fresh fruit and vegetables."
"Fantastic selection of farm produce. Wonderful fresh fruit and vegetables, and a great range of meats and cheeses."
"Love Keelham fresh produce and well butchered meat."
"The meat is fantastic, really good cuts and not fatty."
Cons:
"One thing that i find very poor is that all the chicken is non free-range which is really poor for a 'farm shop'."
"Too much salt in the slabs n pasties."
"The quality of the produce isn’t up to other farm shops."
"Some produce on sale not very fresh A few punnets of strawberries had mouldy fruit Tomatoes shriveled and mould on them."
"The lemon meringue pie is made with powdered eggs and ‘artificial lemon flavouring’ the pork pie has more e numbers than the ones I get at my tescos."
"Bought redcurrants, strawberries and multi coloured baby carrots. The redcurrants were moldy under the top layer."
"No way is this all from their farm or even local producers."
Value for Money
Pros:
"The regular meal deals are always good value and the homemade coleslaw is amazing!"
"All the goods sold are premium and aren't cheap, but the prices feel reasonable."
"They often do excellent food bundles that offer great value for money."
"The range of fruit, veg, local produce is astounding and the best thing about it is the value for money."
"Especially on fresh meat."
"Considering the quality of filling it was very good value for money."
"All of it was very high quality and cheaper than a supermarket in most cases."
Cons:
"Used to go here for value for money and great food, now I only go when I'm passing, there are much cheaper farm shops with the same quality."
"Nice farm shop, good choice and nice food however... The prices have rocketed."
"The prices are not cheap, but the quality is good."
"Very expensive."
"Scandalously over priced."
"However it is overpriced, I don't mind paying extra for locally sourced meat veg etc, but general household essentials are far too expensive."
"Good selection of food but the prices are ridiculous."
Customer Experience
Pros:
"Kids will love the mini farmyard zoo and garden centre."
"The atmosphere during seasonal occasions is magical."
"Yorkshire produce in the most beautiful 'top of them there hills' location."
"Parking can be a nightmare on weekends but it’s worth waiting for a space."
"The garden centre with the animals in the back is great for the kids."
"A great place, even the farm area was fun with a good collection of animals to see/pet."
"Fantastic Farm Shop. They make things so special for the children over themed periods such as Halloween and Christmas."
Cons:
"It was in my memory the coldest place on earth."
"Went yesterday to order for Christmas, on the way round I bought 2 chicken madras curries, only noticed today they are halal!!!, sorry but in the bin they went!!"
"Went on Thursday just after lunch the whole place looks tatty not sure how long ago web pictures taken doesn't accurately reflect what I experienced."
"Popped into the shop yesterday 1.30 ish I will not be returning. Too many People, One family Mum and 3 Children, causing a bottleneck."
"Love shopping here, lovely products and lovely staff n service but today it was cram packed, no social distancing, no control, sanitizer empty felt really unsafe and vulnerable."
"Ridiculously crowded. No covid measures in place."
"No compliance with or enforcement of social distancing."