Sunnyfields Farm Shop Reviews Summary

Event Experience

Pros:

• "Went for Pumpkin time. What was a great event last year, they've made even better."
• "Amazing afternoon, with a great environment especially during Halloween, many families so it is a safe place."
• "Fantastic day with the family at Pumpkin Time 🎃."
• "The events they run throughout the year are great for the whole family."
• "Fab place to go with children at Halloween. Every kind of pumpkin there, really good atmosphere and super place for the kids to carve and decorate their pumpkins."
• "One of the best pumpkin patches on the south coast."
• "A great place for pumpkin picking. Will be back again next year."

Cons:

• "What a disappointment for 2023 pumpkin time. I was charged £22 for a family ticket to basically allow me to go in and have the chance to buy pumpkins and Halloween goods and purchase items from the cafe."
• "It was extremely muddy, they could have gravelled or put straw down on the pathways."
• "Update - went back for Halloween pumpkin picking, a bit disappointing. The weather didn't help, we had finished seeing everything in less than an hour. Expensive for what it was (2 stars)."
• "Few things let it down like some of the props where badly broken and ruined the look of the whole place also the food is expensive for what it is nearly £6 for a burger no thanks."
• "Majority of pumpkins looked rotten and surrounded by dead sunflowers, just looked like no effort had been made with the displays at all this year."
• "Very disappointed that we did not had access to wicker maze that was created last year, we were bored and it was waste of our time and money."
• "Certainly over rated. Well over priced to walk round looking at pumpkins paid £18 for a family of 4 then get charged to buy the pumpkins?"

Food and Drink

Pros:

• "Every drink was incredible."
• "I have eaten in their restaurant and the food is wonderful, vegetarian and vegan. The cakes are to die for!"
• "The organic sausages and meat are great."
• "Now they have a new vegan restaurant - an exciting addition."
• "Staff have taken covid precautions, all diets are catered for from vegan to the greediest meat eater around!"
• "The food is absolutely amazing."
• "These woodfired pizzas were unreal. Fresh and delicious!"

Cons:

• "I hadn't realised when you paid the £4.50 per person that wasn't money towards a pumpkin. So spent then another £15 on pumpkins."
• "Cafe food I thought being part of a farm shop would have been of decent quality. No ... coffee undrinkable. Even chips from frozen."
• "Food overpriced and not very appetising."
• "The only criticism is the food area was packed with all seating taken, it could do with being larger."
• "Pizza Margherita was £9, very small and predominantly ketchup."
• "Only letdown is the beverages ready Cooked burgers all wrapped ready but were cold and teas and coffee, all luke warm bit disappointed."
• "Plus OUTRAGEOUS prices for pumpkins.."

Service and Staff

Pros:

• "Lovely staff, helpful and a breath of fresh air when compared to the awful customer service I got from Beaulieu Organic Farmshop today."
• "We had a fantastic time, the staff we came across were friendly, the set up was perfect and the different displays were fab!"
• "Absolutely incredible service."
• "The staff we came across were friendly, the set up was perfect and the different displays were fab!"
• "I cannot thank the wonderful staff enough!"
• "The staff were all feuding and helpful."
• "Staff seemed very friendly during our visit."

Cons:

• "Only time staff were seen was at the entrance and exit."
• "So you're asked to wait to be seated.....no one there to seat you.....then told you can only order online.... absolutely bloody ridiculous I am talking to a member of staff but I have to do a QR code and order online they can't take an order for food!!!!!!"
• "After visiting and seeing staff and public not wearing face masks and not observing the government guidelines and restrictions I don't think I will shop there again!"
• "Visited yesterday morning. About 15 customers in the shop. Counted 8 adults not wearing a mask. 3 staff in the shop taking no notice."
• "The only positive was the young staff were friendly and welcoming."
• "However, we will not be returning next year unless they remove the entry fee per person."
• "Certainly over rated. Well over priced to walk round looking at pumpkins paid £18 for a family of 4 then get charged to buy the pumpkins?"

Accessibility and Facilities

Pros:

• "It's so nice to go somewhere and feel safe enough to let your children run freely."
• "Love it here! The organic veg is of good quality& not covered in plastic."
• "Brilliant willow maze, treasure trail for the kids and tractor trailer rides included."
• "They have plenty of toilets to and the food is prepped and served fast."
• "They have an ATM so no need to take money. Easy to reach by bus since the stop is 5 minutes away walking."
• "Easy terrain for a pram/pushchair and a wheelchair."
• "The place is so well set up, with plenty of socially distanced benches/seats available."

Cons:

• "The whole placed looked nothing like the last few years we visited."
• "It was extremely muddy, they could have gravelled or put straw down on the pathways."
• "The only criticism is the food area was packed with all seating taken, it could do with being larger."
• "Apart from the hill display nothing interesting to look at, everything else look like was just throw anywhere and everywhere."
• "Was slightly muddy so if you go in winter I recommend taking Wellington's."
• "It's a bit of a slog to get round in a wheelchair, but not too bad considering."
• "I went to purchase some fresh figs, but was rather surprised at the lack of fresh produce."