Lockey Farm Reviews Summary

Category: Farm shop

Address: Sindlesham Rd, Arborfield, Arborfield Cross, Reading RG2 9JH, United Kingdom

Phone: +441189761063

Rating: 4.2
based on 147 reviews.

Farm Shop

Pros:

  • "Great local Farm shop that has more than your usual."
  • "Great farm shop, butchers and cafe."
  • "Farm shop a little expensive but good quality especially the meat counter."
  • "Visited the farm shop. It had a wide range of products, a wide range of bottled beers, condiments, flours and other items."
  • "The farm shop is very well stocked too, 90% of it is local produce."
  • "Always a pleasure to shop here. We always order our Christmas turkey and ham from here and it never disappoints."
  • "Farm Shop is great. Expensive but you get what you pay for."

Cons:

  • "The shop had a good selection of meat but some other items available such as the Bakewell tart they sell in pound land at a fraction of the price!"
  • "Not a proper butchery. Butcher does not know all his cuts of meat."
  • "Price of cake far too high for such small slices."
  • "The joint of topside we received was coned shape so it cooked irregular - their customer service was zero."
  • "I went into pet shop first hardly anything for dogs other than raw frozen. Then went in the shop to buy some eggs nobody at till butcher was basting something totally ignored me."
  • "The farm shop here was nice with a good selection and helpful staff, however, I purchased the steak and kidney pie and it was a big mistake... It was awful, basically inedible, and I'm not fussy."

Staff and Service

Pros:

  • "Staff were lovely too, special props to the pizzaiolo who was super helpful with advice and told us the inspiration for the pizza names."
  • "Super friendly staff in the cafe and the best bit was that it was not over crowded !"
  • "Very friendly and accommodating with plenty of room inside and out."
  • "The cooked breakfast was great, the staff were friendly, the prices were fair."
  • "The staff are always very friendly and approachable."
  • "Wonderful cafe! New proprietor Roberto! - food is amazing."

Cons:

  • "Cannot believe the service and how rude the staff were.. took an hour for our breakfasts to arrive after being told there was a 20 minute wait."
  • "On arrival at the Butchers farm shop to collect for our pre-paid order we presented our ticket to receive our boxed order and they were very unfriendly and off-ish."
  • "I have never experienced such horrendous customer service in all my life."
  • "All the staff (at the cafe and the farm shop) are literally grumpy and unfriendly."
  • "The panini was awful and the surroundings really scruffy."
  • "Wasn’t very busy, but had to wait almost an hour for a breakfast, avoid if you're hungry. Shocking service, rude etc."
  • "Took over 1 hour for breakfast to arrive. No explanation as to why."

Play Area and Activities

Pros:

  • "Also had a free play area, petting farm, and paid-for crazy golf."
  • "There is a big area where children can play and see the animals."
  • "Children had hours of fun on the golf, bouncing pillow, play park."
  • "Great for a day out with kids, there's sand pits and trampoline-esque bouncers."
  • "Nice play area for the kids, you can take a picnic."
  • "The new edition of the bouncing pillow will keep kids entertained."
  • "Such a lovely little place, a park, small farm, pillow trampolines, cafe and butchers farm shop."

Cons:

  • "Was very disappointed, very run down, play equipment is in a very poor state and animals did not look very well cared for."
  • "The play area is tired looking, overgrown and needs some investment. Animal paddock areas also need attention."
  • "Play area needs some money spending on it as it's getting run down to the point where it's verging on dangerous."
  • "A lot of the play area was not only run down, but broken wood, sectioned off swings & many parts bordering on dangerous for little ones."
  • "Took my grandchildren but had to leave as in very poor repair and play park dangerous."
  • "The equipment in the playground is in a poor state and some equipment is broken."
  • "Not visited here for 8+ years & was so sad to see how run down the play area was."

Animal Welfare

Pros:

  • "The animals seem to be really happy and really well looked after and they are so friendly and good with the visitors."
  • "Lockey farm is a delightful petting farm with shop and coffee shop. There are animals just-beyond-a-fence including pigs, cows (with calves!), lots of chickens and bunnies (our favourite)."
  • "Happy to feed lamb and donkey which are quite tame and look like being well taken care of as general condition quite good, looks quite 'clean'."
  • "The animals have plenty of space for free roam."

Cons:

  • "Animals looked in a terrible state and not like the pictures on website."
  • "The animals did not seem well looked after and there was no fresh grass for them, it was all dusty."
  • "Visited today and was disappointed. The animals looked dirty and were scratching around looking for food to graze on but there was just excrement everywhere.. No grass it was just dust really.. the animals did not look cared for at all."
  • "Sadly The animals looked on poor condition and not well kept at all."

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