The Sparrowhawk - Crystal Palace Reviews Summary

Staff and Service

Pros:

• "Staff very friendly and polite."
• "got served by chloe and chris and they made the best cocktails!"
• "All the staff who approached us were attentive and accommodating."
• "Staff helped me and my partner find a table, doesn't take a lot but was gladly appreciated."
• "Staff were attentive and friendly!"
• "Service was great. Really friendly staff."
• "Really nice staff, bent over backwards to get us a table when they were really busy."

Cons:

• "Service was lacklustre and apathetic."
• "Pretty sub standard lunch experience for my family (2 adults, 2 kids)."
• "Hot day today meaning very busy staff and incredibly rude bar lady."
• "The staff seemed they didn't really care, the food took ages to arrive and when it got there was cold."
• "Staff unfriendly,unhelpful on the phones."
• "Terrible service relating to my visit today."
• "Poor customer service. Food took over 70 mins and was luke warm."

Food Quality

Pros:

• "The night 08/10/2022 was an excellent night the food platter was amazing 👏🏾 with angry fries 🍟"
• "Halloumi, avocado and piquillo pepper burger and their skin on chips are the best I've had this year."
• "We had fish and chips and it was absolutely delicious!"
• "The quality of food is very high. Nice atmosphere and friendly service, and very good value for money."
• "Love this friendly places and really recommend food here."
• "Very tasty burgers and fish&chips👌"
• "Actually best fish&chips I had in a while!"

Cons:

• "Staff are nice, pub is good for a drink and the redec makes it look great, but the food was awful and overpriced, soggy chips and small servings."
• "Great place to watch sport now, but wouldn't really recommend visiting for any other reason - food offering/quality is unbelievably poor."
• "I paid £14 for possibly the worst meal I’ve ever had (see pic) the Peri-Peri Chicken."
• "So disappointed with the food here."
• "Food is just bad unfortunately."
• "The food want as good as in the past."
• "Food cold and not as described."

Atmosphere and Decor

Pros:

• "Thumbs up for big screens, I like to watch football on a big telly!"
• "Good opportunity for have fun with friends and family."
• "As tourists, me and my friends had a good time at the pub. The atmosphere is nice, they have great beer, the staff was super helpful and polite."
• "Love the vibe."
• "The decor looks cool, vibrant and well thought out as a fun inviting pub."
• "Great ambience and tasty food."
• "Warm atmosphere."

Cons:

• "I'm find gastropubs rather formulaic these days. So its way, way better than finding a Tesco Express where a bar used to be. But it's a bit soulless."
• "Not sure why they changed the nicest pub in Crystal Palace into this cheap looking sports bar?"
• "Awful. Awful. Awful. I cannot tell you how disappointed I am that my favourite pub in Crystal Palace has been given this tragic sports bar rebrand."
• "Didn’t realise it was now a sports bar…good for the rugby fans today, but not what we were hoping for today unfortunately."
• "The final issue was the big screens repeatedly playing out the menu and offers on a loop - I felt like I was in a doctors waiting room and was very distracting and actually quite stressful!"
• "It’s not the same pub as used to be …."
• "Such a shame! Why go to the expense of the refurbishment (which looks awesome) but then have bad food and poor service?!"

Value for Money

Pros:

• "More than fair price and many menus / promotions on food throughout the week."
• "With half priced main meals Monday to Wednesday, you cant go wrong."
• "The burger (including veggie and fish options) deal on Mondays is really good value."
• "Their .40p Wings Wednesday deal was pretty fantastic and the meat was pretty tasty."
• "The drinks were a good prices were reasonable."
• "The price was also good."
• "All main meals reduced to £10 after 5.30PM as of Aug 2019."

Cons:

• "A good local bar, but £7.45 for a pint? Before the owner comments under here about how they offer a wide selection of pints that actually do range to reasonable prices (e.g. a pint of Guinness) charging, £7.45 for a pint is an absolute disgrace."
• "Expensive drinks even for London, but a good choices."
• "£15 for a pub cocktail is also bonkers."
• "Food would have been ok if it was half the price."
• "Food is okay but expensive for what it is."
• "Beer tasted horrible and burnt my tongue with the chemicals they used to clean the line."
• "I paid £14 for possibly the worst meal I’ve ever had."