Rollerbowl Reviews Summary

Facility & Ambiance

Pros:

• "Was impressed with the size and service of this facility. Very deceptive from outside but you won't be disappointed."
• "Nice inside with quite a load off lanes."
• "The Venue was huge with over 30 bowling lanes."
• "Great pictures and lights around the lanes, music not too loud, screens were easy to see."
• "Good decor in venue."
• "Free and plentiful parking, cheap bowling with an abundance of lanes."
• "This place has 34 lanes in two adjacent halls."

Cons:

• "Everything from the moment you walk in seems a problem."
• "The bowling itself was good but the rest was absolutely shocking."
• "This place is absolutely terrible, everything is worn out and dirty."
• "Bowling alleys a little outdated but fun nonetheless."
• "Big venue but poorly maintained."
• "The place is a shames, under staffed and no investment."
• "It's actually hidden away underground. So I was pleasantly surprised when I got there and it was buzzing with people."

Customer Service

Pros:

• "Friendly helpful staff."
• "The staff were quick and easy to ask for help :)"
• "Had my sons 5th birthday here and the host Andrea was fantastic!! Very attentive and organised."
• "Staff are friendly and the place is clean."
• "Staff were very friendly & efficient."
• "I wanted to say a special thank you to Brooklyn & Rahul. Both of them offered exceptional customer service."
• "The staff work hard and were really friendly."

Cons:

• "Disgrace. That's the one word that sums up our experience."
• "They really do not know how to give customer service."
• "Service was atrocious."
• "There’s nothing worst than waiting over an hour for completely nothing."
• "The customer service from the manager is seriously lacking."
• "The staff were very rude and unhelpful they said they wasn't allowed to eat in there and that we are not allowed to use their tables and chairs."
• "This member of staff on reception was so flippant, rude and uncaring about the whole situation it was insane."

Food & Drinks

Pros:

• "Food was nice although went cold very quickly."
• "The kids had chicken burgers and they looked delicious, everyone ate it all. Portions were very generous."
• "The food was delicious."
• "Tried the kinder shake at the bar which tasted great."
• "The food was super tasty. Highly recommend their cocktails."
• "Food by Henna was nice, fish dishes too bland, biryani was surprisingly really good."
• "The food was tasty."

Cons:

• "Paid £75 each for a table with waitress service and waited over an hour for a drink."
• "Disgusting food, unprofessional service, dirty, watered down beer, very expensive."
• "Pizza was poor and very basic."
• "The food wasn't bad, but overpriced."
• "My child's burger bun was burnt to a crisp, the food has been sat around for a while my chips were cold."
• "The hotdog was smothered in the most vinegary bbq sauce I've ever tasted and the bun was so hard I left it."
• "Food second rate and overpriced and not enough of it."