Miller & Carter Herne Bay Reviews Summary

Service

Pros:

• "We were very well looked after by Debbie who couldn’t do enough for us."
• "Amazing service from Bonnie she was so attentive and helpful with our allergies."
• "Our server was amazing. Friendly and warm. His name began with a K or C."
• "Our server Sharon looked after us during our wonderful time there and she was amazing!"
• "Our waitress Jess was amazing, really attentive and friendly."
• "Our waitress Debbie was friendly and efficient, she had good knowledge of the menu."
• "Staff go above and beyond. Rob our waiter provided a great service and made as feel welcome and at home."
• "Our server Lee was fantastic, attentive and friendly. Nothing was too much trouble, thank you Lee."

Cons:

• "Can't fault the food however they definitely need more staff for a Saturday night. Drinks service was extremely slow."
• "Booked for Birthday meal at 6:00pm. Took 25 mins to receive drinks. Had to ask three times."
• "Waited 30 mins for drinks. Extremely expensive tiny steak that was cold!!!"
• "The cocktail I had ordered was missing ingredients so they added a different one."
• "Unfortunately steak was overcooked and had to be sent back."
• "Service was excellent from Debbie on my last visit. She was very attentive and polite. Also my favourite staff member at the restaurant is Kel."
• "Waited 30 mins for drinks. Extremely expensive tiny steak that was cold!!!"
• "Service was atrocious I had to wait at least 5 minutes to be sat at our table which ended up being the barman that took us to our table."

Food Quality

Pros:

• "Both our steak meals were very tasty and cooked just how we like them."
• "The food, the shared butchers platter, was excellent. Best steaks I have tasted."
• "Food was amazing as always. And Sharon our server was very helpful with deciding the best meal choice."
• "My partner and i came in for dinner last night, the food was amazing, as always. Steak cooked to perfection."
• "The food was excellent very well presented & piping hot."
• "The steak and wine was very tasty."
• "Food was absolutely delicious! Service was great! Atmosphere was pleasant!"
• "Cannot fault the cook of the steaks, they were was as soft as butter, cooked to perfection."

Cons:

• "I didn't realise it was like a slightly posher Toby carvery. The nachos for 2 was insulting, dry, and basic toppings, no imagination at all."
• "Every time I get a take away 16 oz rib eye steak it's raw. It has happened about 5 times now."
• "Although early, the Reception was not attended for over five minutes and a queue of booked clients developed."
• "One of the best places I have eaten! I shared the butchers block with my boyfriend. It came with 50 day aged Black Angus Ribeye 10oz, 30 day aged Rump 7oz and two cuts of 50 day aged Black Angus Fillet 5oz with beef brisket topped bone marrow."
• "There were five of us and we each enjoyed the food. It was fairly busy and noisy. The downside was the bill, which bore no relation to what it should’ve cost."
• "My recent experience at Miller and Carter steakhouse was regrettably disappointing. Despite pre-booking, our table wasn't ready upon arrival."
• "Had a really amazing night tonight at miller & carter, our waiter Ollie Dyson was very attentive, friendly and all round a pleasure to speak to!"
• "The front of house staff were great. There was a wait to be seated at the front door but the first person who showed us to our table was apologetic and we expected it for a Saturday night."