Miller & Carter Langdon Hills Reviews Summary

Food Quality

Pros:

• "We were treated to the best steak I have ever had. The sharing 30 day aged Cote De Boeuf 28oz was sensational."
• "Very impressed with the 16oZ rib eye steak, perfected cook."
• "The food was delicious and the steak was well cooked."
• "The quality and care taken in producing this dish was just amazing."
• "The beef dripping sauce in particular was amazing!"
• "The meat was cooked exactly as requested and food was delicious."
• "The steak meals we had were excellent cooked just as requested."
• "The food was delicious. The service was quick and correctly."

Cons:

• "Only downside was the men’s toilets were quite dirty and both entrance doors were filthy."
• "One of us ordered Dirty burger and it arrived not burnt, but cremated."
• "Had a rib eye steak and expect marbling, but did not enjoy the significant amount of gristle."
• "One of the mains was also burnt, but I didn't send it back as by that point I already waited for it over an hour."
• "Had a steak medium well - was told the kitchen was under pressure and it would take an hour for the steak."
• "Our server was with us shortly after for drinks, and then took our food order when the drinks arrived. The food was amazing with our table having burgers, steak and one of the chicken options."
• "Scallops starter; fishy, dry and overcooked."
• "The triple fried chips were soft and not triple fried."

Service

Pros:

• "Staff are friendly and always with a smile."
• "Our evening started with a very friendly face who led us to our table."
• "Was promptly shown to our table on arrival with a welcoming smile."
• "The staff dealt with my request promptly which I can imagine might be frustrating for them."
• "Our waitress I believe her name was Grace, was outstanding at her job, very professional, welcoming and on the ball."
• "Our server Tracy was perfect."
• "Keith our waiter was very professional."
• "Our server was really attentive and friendly. Nothing was too much trouble."

Cons:

• "Could do with a few extra staff, as service charge was added on the bill off over £300 for 8 of us."
• "Our server was with us shortly after for drinks, and then took our food order when the drinks arrived."
• "We then waited for over an hour for the mains to arrive."
• "Service wasn’t great, difficult to get servers attention, forgot cutlery & we had to ask for it."
• "The waiter we had at our last visit was miserable and in turn, our meal felt miserable too!"
• "Only slight downside for the atmosphere was the table next to us was 3 lads and they were watching a football match on full blast on their phone."
• "When we had finished our main course, I believe our waiter was on a break, because we were left unattended for about 15 minutes with dirty dishes and food remains all around us."
• "Staff were friendly and courteous, however, upon receiving our meal, the steak was barely warm."