Bartellas Reviews Summary

Food Quality

Pros:

• "The food was delicious and plentiful."
• "Had a T bone steak, it was utterly delicious, it cut like butter and melted in the mouth."
• "The mussels tasted beautifully fresh and the sauce was creamy and tasty."
• "The Raspberry & brie wontons with mango sauce was definitely my favourite thing I’ve ever eaten in my life!"
• "All food was very good. Fish was fresh and perfectly cooked."
• "The food looked and tasted amazing and at very reasonable price."
• "The food we were served was fresh, beautifully presented and delicious."

Cons:

• "We have been to bartellas over the last six years and we really like it but we went to day and we had the worst meal ever could not eat our main course and the vegetables was so bad we are so upset as we like this restaurant."
• "The chips in the 'roast' were still whole!"
• "Tiny cubes of lamb on a piece of burnt pizza base!"
• "Creamy crab linguine, fennel, capers & tarragon this dish was not tasty at all to much salted was in creamy souce we can even finish this dish very disappointed."
• "The onion tart had very little onion."
• "Hummus so oily it was a slop, served with burnt bread..."
• "The food was awful, the prawns were soggy in the middle, I’m pretty sure they were frozen."

Service

Pros:

• "Well trained staff that was going above and beyond always making sure we have everything we needed."
• "The service was absolutely excellent and nothing was too much trouble."
• "All the waiters were very friendly, polite and helpful."
• "Staff were super friendly, efficient and just attentive enough to not be intrusive."
• "The service was superb from our greeting on arrival to table service."
• "The staff were extremely friendly and the table service could not be faulted."
• "The service is utterly exceptional."

Cons:

• "Long wait for food, average taste."
• "Service was terrible."
• "Very very poor! Never again! The food quality was a joke!"
• "We was sat down for around 15 minutes when I had to ask a waiter to take our drinks order..."
• "But the service was so oooooo slow."
• "Someone on our table just didn't get their desert even after checking it was coming."
• "A waitress that just said oh well the chef is not having a good day today he is moody."

Ambience

Pros:

• "Lovely place with great food and atmosphere!"
• "Lovely classy but cosy environment and better value than the above, well worth a visit."
• "Wonderful location for a special occasion."
• "Atmosphere was friendly & warm so you can feel relax & glam up!"
• "Tables well distanced and a welcoming ambience."
• "The restaurant feels relaxed and not stuffy."
• "The atmosphere was friendly and cosy The staff were attentive and helpful and the restaurant itself it's super cosy and had a real ambience about it."

Cons:

• "Just wish smoking area was in the far corner of the car park!!"
• "The restaurant being quite open is very echoing and loud and conversation was difficult to have."
• "We were in direct line with the smoking area and doors were open so it was wafting in, very unpleasant when eating."
• "Also we were sat in a conservatory bit which lacked atmosphere."

Accessibility

Pros:

• "Place accessible for any size of wheelchairs!"
• "Spacious free car park on site."
• "Outside tables have heaters above and the view of the garden is lovely."

Cons:

• "Parking can sometimes be an issue on busy nights as well."

Value

Pros:

• "Lovely classy but cosy environment and better value than the above, well worth a visit."
• "A varied a well priced menu to suit most tastes."
• "Wine was excellent and reasonably priced at just over £20 per bottle."
• "Purse friendly bills from the till."
• "For the price the food is very good quality and surprisingly large quantities."

Cons:

• "Nice food, but very small portions over priced due to location."
• "Prices are reasonably expensive so it tends to be a location for a special meal out."
• "Menu extremely limited and the cost of the sweets completely over the top for the size."
• "Two things, a little over priced in my opinion."
• "If you have the cash to splash then it's great but otherwise it really isn't value for money."
• "The meals and drinks were not worth the amount were were charged."