The Sun Inn Reviews Summary

Service

Pros:

• "Service good and atmosphere lovely."
• "Good service."
• "They have amazing customer service."
• "Superb friendly service."
• "Service outstanding as always and the food is excellent."
• "Service could have been a tad quicker as waiting 10 mins for my drinks but nothing worth marking down for."
• "First class service."

Cons:

• "They add 10% service charge to the bill automatically so be warned."
• "Staff seemed indifferent and fed up generally."
• "Service slow to almost forgotten so no sweets were bought."
• "Incredibly slow service."
• "Service was polite but non existent."
• "Staff too in your face, I was catching up with a friend and every time we were deep in conversation the staff interrupted."
• "At times it was hard to get the attention of the staff."

Food Quality

Pros:

• "Nice food with a varied menu."
• "The food was delicious, and on recommendation tried the pea and broad bean salad starter which was fantastic."
• "Food always good."
• "Great food and lovely staff."
• "Food is amazing and the seasonal menu is incredible."
• "Delicious Sunday roast. The meat was super tender, the veg all perfect and the gravy thick and tasty."
• "Their soufle was exquisite also the fish curry was out of this world."

Cons:

• "Mackerel could not have been fresh as claimed, as taste of the sea was non-existent."
• "Tomatoes in 'roasted tomato and fennel salad' were cold and tired."
• "Chateau briand arrived and was well done not medium, with too much salt all over the outside."
• "Snails were covered far to much parsley and the beef borg had too much rosemary."
• "The Halloumi burger which was tasteless and small."
• "The roast was awful! Yorkshires like stone that turned to dust when broken, cauliflower cheese with no evidence of cheese or sauce, roast potatoes that had been re-heated."
• "Risotto was wet and sloppy rather than firm."

Value for Money

Pros:

• "Would 100% return & thought it good value for money too."
• "Really nice, cozy pub with fantastic food and great wine list all at reasonable prices."
• "So different to the other venues around and about with a superior menu with a touch of French of course. Very good value."
• "Good value for money."
• "The food was delicious and very good value, excellent attention to detail."
• "The set menu is great value."
• "Probably the best medium priced restaurant in Chobham."

Cons:

• "The food however was very expensive for pub food and I don't think it is value for money."
• "Highly priced and overrated food."
• "Prices very high generally, so you can expect to pay top wack."
• "We had a very disappointing Merlot at £23.50 a bottle. This was way over priced!"
• "For £100 I received 50ml of soup which was tasty but could have been served in a shot glass."
• "But the sizes were awfully small, Starter size Risotto served as main for &15 ! £13.50 for a fish cake & half a leek."
• "Adding 10% tip by default was also grating - I would have left a tip but it's my choice."

Ambiance

Pros:

• "Good atmosphere, a nice place to come with friends and have long and relaxed chats."
• "Lovely atmosphere."
• "Nice local atmosphere."
• "The dining area was light and airy."
• "The ambience is fab, lovely surroundings and I will definitely be back soon!"
• "Lovely buzzy atmosphere."
• "Service was on point and the atmosphere enjoyable."

Cons:

• "Didn't complain at the time due to being with friends we had not seen for a long time."
• "The only irritating thing is they insist on having a table in front of a lovely wood burner so no one can enjoy the view of the fire and the heat cant get out into the bar so it can be chilly in the bar area."
• "It was hard to hear each other speak and really ruined the atmosphere for us."
• "The bar was becoming increasingly dead and devoid of both customers and atmosphere."
• "In summary food was average ambiance poor."
• "The restaurant was not busy but we were seated on a table with a view right into the kitchen."
• "The staff were chatting together, clearing up and cleaning around us as if we were not there so we left."

Staff Attitude

Pros:

• "You can bring your dog and everyone (staff and local customers) are really nice."
• "Such an amazing place. Clean, very polite, friendly staff who catered 4 my needs with tea and biscuits."
• "A special mention for Alex W in the bar. He was extremely professional, courteous and nothing was too much trouble."
• "Good ambience, lovely staff."
• "Staff are very friendly and helpful."
• "Staff were friendly and helpful and the food was stunning."
• "The staff were very attentive and couldn’t commend our waitress enough."

Cons:

• "Really bad timing and made me feel sick after eating two courses back to back."
• "Staff seemed indifferent and fed up generally."
• "Service slow to almost forgotten so no sweets were bought."
• "The waitress is probably tired; she forgot to bring us plates and glasses and we needed to keep asking for stuff."
• "Staff too in your face, I was catching up with a friend and every time we were deep in conversation the staff interrupted."
• "Poor customer service, therefore I drank my tea & left, disappointed hungry & on too another pub for lunch."
• "Service was polite but non existent."