Blo Bar Reviews Summary

Hairdressing Services

Pros:

• "Nina is a wonderful hairdresser and person, super experienced and so nice to chat to."
• "Courtney's attention to the little details is amazing! I’ve had so many compliments today!"
• "Nina was lovely and offered suggestions on what haircut would suit me."
• "Massive love to Courtney who was fantastic at her job. Great cut and colour."
• "Brilliant full head highlights from Courtney! Very well done, she fixed my hair and left me very satisfied with the treatment."
• "Gosia & Bradley are amazing! They never fail to disappoint what I ask for."
• "Courtney listened to my concerns and my hair looks better than it has in years."
• "I had a lovely haircut with Gosia, was hoping to have a haircolor with her however despite booking an appointment with the treatwell website."
• "I have had blow dries all of the staff here: Bradley, Gosia, Georgia, Courtney and all of them are top quality."

Cons:

• "Had a gel manicure Friday evening. The lady who did my nails was friendly enough however, kept going on her phone throughout the appointment."
• "Opened late so customers and staff waiting outside. Place was very unclean with hair from previous day all over floor and chairs."
• "*ZERO STARS* Cancelled my appointment, 15 minutes into my appointment whilst in the chair!!!"
• "They’ve cancelled my manicure & pedicure appointment through Treatwell one day before (and two days before my holiday) offering no alternatives."
• "I had an appointment booked on 6th September at 9am the salon was closed, the telephone number didn't work."
• "Very rude staff, they cancelled my appointment after reaching there without informing me or sending cancellation email by simply saying that we are not a priority customer for them as I booked using ClassPass."

Customer Service

Pros:

• "I had a brilliant Hollywood wax with Sarah! She is super friendly, made me feel very comfortable and gave an excellent wax."
• "Lovely team but disappointed with the treatment. The stylist did not introduce herself and did not know what was booked in before starting."
• "I had a lovely haircut with Gosia, was hoping to have a haircolor with her however despite booking an appointment with the treatwell website."
• "I had the most amazing experience at Blo Bar ealing with Bradley. I came in with orange/green hair due to really bad hair color done by a different hairdresser."
• "Athena is phenomenal and always takes great care to help my style last longer."
• "Thank you to Sonia for taking such good care of me, taking the time every step of the way, from washing to cutting and finally styling."
• "Loved the wash and blow dry done by Steph last Thursday. She thoroughly asked what style I would like to go for."
• "Bradley and Stephanie were so warm and welcoming and Bradley did such a great job of my cut and blow dry."
• "Great service and cut from Ann, really good cut and great style, she listened and provided advice which made me feel great walking out of the salon!"

Cons:

• "I really wanted to like this place as I’ve been looking for a new hair salon for a while and this has great ratings. I just didn’t feel welcome at all."
• "Staff were really rude and very racist - my mum and I went to get a haircut. As we walked in and they totally dismissed us."
• "Lovely team but disappointed with the treatment. The stylist did not introduce herself and did not know what was booked in before starting."
• "I was called by Gosia at 1553pm the day before my appointment which was at 930am the following day. I was told I needed a patch test before my appointment."
• "Can’t be bothered to open on time. Wouldn’t recommend. Travelled for an hour to find out that they’re closed even after an hour of waiting."
• "I don’t know how this place have the audacity to be called blo bar. The blow dry I got was the worst I’ve had in my life."
• "They should learn how to talk to any customer. Zero customer service. They charge so much extra after the treatment."

Salon Environment

Pros:

• "Had a lovely experience at this salon. The hairdresser understood what I wanted and was absolutely patient with my thick hair."
• "This was my first time at Blo Bar Ealing and it was brilliant. I was originally booked in for a full head of highlights and a wash cut and blow dry which said it would take 3 hours."
• "Amazing, friendly, professional service from start to finish. I had the full works on my hair including a balayage by Bradley. Im not going to lie, my hair looks fabulous and the best I’ve had so far!"
• "It was my first time at Blo Bar to get a trim and Stephanie was my hairdresser. She was really kind and polite and very informative about how my hair should be cut in aligned to what I wanted."
• "My experience at Blo Bar was excellent, loved my hair, enjoyed the personal attention and my hairdresser had a great sense of humour."

Cons:

• "Opened late so customers and staff waiting outside. Place was very unclean with hair from previous day all over floor and chairs."
• "Not a good experience at all. I saw lots of nice pictures of hair cuts and colours on Instagram and went to have balayage done to my hair. I have brown shoulder length hair and when I got there I was told that my hair length would not be suitable for balayage."
• "Very bad experience. They should learn how to talk to any customer. Zero customer service. They charge so much extra after the treatment."
• "Awful with children. 15 minutes late when you showed up on time with a toddler and a baby. Using clippers and have not got a clue how to deal with children's haircut. Back to Trotters!"