The Three Greyhounds Inn Reviews Summary

Category: Pub

Address: Holmes Chapel Rd, Knutsford, WA16 9JY, United Kingdom

Phone: +441565723455

Rating: 4.4
based on 134 reviews.

Customer Service

Pros:

  • "called in after breaking down with a family five was offered nice warm drinks plus kept by the fire owners kept my children happy with silly jokes till recovery came and refused to take payment for teas and coffees fantastic place lovely people."
  • "Service with a smile on the day."
  • "Really stunning staff so helpful."
  • "Staff were friendly and welcoming."
  • "Staff were really friendly and helpful."
  • "The staff were fantastic and friendly."
  • "From the moment you arrive to welcoming smiling staff."

Cons:

  • "The poor manager came back to say chef refused to do us one!"
  • "Terrible customer service from the manager."
  • "Trying to order a drink became very frustrating, lots of staff waiting on, pub not very busy but they were too busy no paying attention to the customer."
  • "Staff were useless and to top it all very expensive."
  • "We got the feeling that there is no management."
  • "I nearly walked out due to James attitude."
  • "Understaffed, poor food expensive for what you got."

Food Quality

Pros:

  • "The food was amazing and there was loads of it!"
  • "Easily the best pub roast dinner we have had for a long time!"
  • "Excellent quality and presentation of the food."
  • "Wonderful food including a celiac menu which is wonderful to see."
  • "Food was delicious."
  • "Food was delicious, best fish and chips I've ever had."
  • "The food was absolutely perfect."

Cons:

  • "Food nice but too small a portion."
  • "Though the duck in my salad was on the raw side of pink."
  • "Fish flattered to deceive - small portion in large amounts of tasteless batter."
  • "Really bad food. 4 of us had a beef dinner and all of them were so fatty and raw."
  • "Food very over priced and disappointing."
  • "Food wasnt great had to send burger back due to being burnt."
  • "The food was a real let down."

Ambience and Setting

Pros:

  • "Craft ales as well as the usual pub beers and a beer garden to die for."
  • "Great ambience of the Country Site Pub with fresh, clean and welcoming Enterier!"
  • "Lovely cosy setting."
  • "The atmosphere was super cosy."
  • "Very good atmosphere and friendly staff."
  • "Nice cozy place that goes gothic when then night comes down."
  • "Cosy and candlelit in the evening with real fires."

Cons:

  • "You can't book a table which isn't helpful."
  • "Service was very slow on our visit- an hour from ordering to receiving food is too long!"
  • "Pub has a strange smell which gets worse as you get nearer the toilets."
  • "Go into the ladies toilets and backs of doors again thick with dust and a fowl aroma, need a window opening."
  • "The pub itself was not very clean the seats were badly stained."
  • "I got the look of a foreigner as soon as I walked in and it didn't feel very welcoming."
  • "Overall ruined by the lack of service and chaotic atmosphere."

Value for Money

Pros:

  • "Price very reasonable for what u get i thought."
  • "Lovely choice, reasonably set prices."
  • "Good selection of drinks and the food menu is brilliant."
  • "Burgers were excellent and whole Sunday menu looked good and reasonably priced."
  • "Good range of food fairly priced."
  • "The food was great and well priced."
  • "Great staff, helpful and polite."

Cons:

  • "More ghastly pub than gastropub."
  • "Very dog friendly."
  • "Food very over priced and disappointing."
  • "Very overpriced food in very small quantities."
  • "So so expensive. Stupid prices will cost u one day."
  • "Very poor. Will only use the pub for drinks from now on."
  • "Food wasn't worth the price."

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