Jollibee Nottingham Reviews Summary

Food Quality

Pros:

• "The chicken are so crunchy, tender and moist."
• "From the crispy fried chicken to the comforting spaghetti bolognaise, every bite was a revelation of unique and delicious flavors."
• "The balance of hot and crunchy chicken is spot on."
• "The spicy chicken joy meal for £6.99 or have an extra piece at £8.49, only £1.50 a bargain. Crisp, flavourful and a spicy kick."
• "The Best Jolibee Ive visited here in the UK."
• "Food was good, with the chicken being a decent alternative to other chicken restaurants."
• "Absolutely LOVE the food. We don’t eat at Mcdonalds or KFC after visiting the Nottingham Jollibee."
• "Super Yummy food!! We were able to find seats very quickly and food was freshly hot and neatly placed in a tray for us."

Cons:

• "The fried chicken, burgers and spaghetti were all very lukewarm and unsatisfactory."
• "However, meat is too dry and a bit hard to bite on."
• "The chicken in the bucket was horrible and fatty."
• "Ordered 6 piece chicken bucket. no option to select type of cut. was giving random mix of cuts with hardly any meat and most of it was dry fried batter."
• "I would never eat here again. Was really expensive for very little food."
• "The food was in no way bad, but it was very basic."
• "Fries were unsalted and unseasoned so it was quite tasteless, and the chicken was cold."
• "The three male employees were washing and putting away cooking utensils in preparation for closing."

Service and Staff

Pros:

• "Thank you for keeping the place neat and tidy."
• "The crew were very friendly, especially Ivan."
• "Very Good service ! Super accommodating and friendly…Fantastic team!"
• "The staff are friendly too which makes the experience better."
• "Food is great! But took time to get our order, almost 30-45minutes. If they have more staff that would be great."
• "The service was quick when ordering off the kiosk, the lady at the front was very polite and efficient."
• "Incredible service cannot be faulted. All food arrived on time and piping hot."
• "The staff were very friendly and pleasant. They even made sure our orders were complete."

Cons:

• "Only two female employees were lazily, slow preparing fried chicken and burgers."
• "After stopping to eat my food I opened the container only to find just under half of fries with hardly any chicken, cheese or any topping."
• "Food is great, menu is decent. But I felt really bad for the staff."
• "The food was in no way bad, but it was very basic. For the value, I believe you could go somewhere similar and pay slightly less for the same experience."
• "Waited 20 minutes for our orders, it was noon on a Wednesday so I understand they’re quite busy during lunch but there were only 5 people in the kitchen."
• "I had the double chicken burger and added cheese. There were no fries available and the drinks are expensive at nearly £2 extra for fizzy pop."
• "Service was OK and quite fast. I dined in and was annoyed that a beggar was going round from table to table begging food from people."
• "We went there on a Friday evening. The place was not so busy, had plenty of seats. Ground floor was a bit cold, but the next level was very nice and toasty."

Menu Variety and Availability

Pros:

• "From the crispy fried chicken to the comforting spaghetti bolognaise, savoury rice, flavourful gravy, delightful mango pie, and refreshing pineapple juice, every bite was a revelation."
• "The wrap was tasty again. The meat was overcooked."
• "The place is in the heart of Nottingham accessible to everyone. A very friendly environment."
• "Spicy chicken is my favourite."
• "They have really boosted themselves compared to when they first opened. New staff, better trained, friendly and keeping the place clean."
• "There's a 2 piece spicy chicken joy meal for £6.99 or have an extra piece at £8.49, only £1.50 a bargain."
• "We have been to other Jollibee restaurants here in the UK, but they seem to have the perfect Chicken so far and the rice is perfectly cooked."
• "We’ve always been a fan of Jollibee and the Nottingham did not disappoint. We had The Jolly hotdog, chicken joy and spaghetti and everything was perfect."

Cons:

• "Yesterday most of the popular one’s are out of stock though. I don’t know what’s happening as they didn’t have any peach mango pie, any kind of burgers and no fries as well."
• "The staircase entrance was blocked with chairs to prevent access to the toilets on the second floor."
• "However, comparing to KFC, it's a bit too expensive."
• "I suggest you change the image of the Sriracha Loaded Fries to show exactly how much the portion size actually is in the box and not deceive customers by putting barely any food in the box."
• "Too bad the burgers were not available that time."
• "The food was in no way bad, but it was very basic. For the value, I believe you could go somewhere similar and pay slightly less for the same experience."
• "They are also missing parts of the menu from other locations (adobo rice, rice noodles etc) which is quite a shame, I would love to try those."
• "Food was what we expected it to be. Been told by many people to try the spaghetti and it was decent for what you pay for. Don’t know if I’d order it again but it was enjoyable."