Greenleaf Catering & Event Management Reviews Summary

Category: Caterer

Address: Unit 2a, Enterprise Estate, Collett Way, Southall UB2 4SE, United Kingdom

Phone: +442085747779

Rating: 4.6
based on 188 reviews.

Service Quality

Pros:

  • "The service we received on the day was impeccable - we as the married couple had a waiter on our table at all times looking after us."
  • "Greenleaf treated us as guests at our own event."
  • "The Greenleaf team are professional, incredibly flexible."
  • "Everything went perfectly on the day itself."
  • "The waiters and staff were amazing."
  • "Special thanks to Sunny, who was so patient, always so polite and helpful from beginning to end."
  • "The Team is easy going, polite, caring and they work around you and your needs."

Cons:

  • "The guest table plan had to be changed which we had spent so much time organising, because Greenleaf had no clue about fire exit locations."
  • "They are charging double prices to make up their covid losses."
  • "Unorganised, unprofessional and would not accept liability when things went wrong on the day."
  • "Why would I want to speak to an arrogant guy in Rehan who bluntly refused to talk to me unless I came in person and travel 1 hour unnecessarily."
  • "They kept clearing up drinks people had left on table whilst going to dance floor and coming back to take sip and it was gone."
  • "Had to cancel our honeymoon to pay this sudden cost."
  • "Not worth the expense."

Food Quality

Pros:

  • "The food was excellent, up to the high standard that we had been promised."
  • "The quality of the food was amazing - all guests complimented the food and nobody left disappointed."
  • "Their food is outstanding."
  • "The mains and triple dessert where perfect too!"
  • "Everyone that attended the wedding are still raving about the food."
  • "The catering provided by Greenleaf is so delicious that all guests leave smiling with full stomachs."
  • "Greenleaf's food has always been a level beyond the rest it is always served on time piping hot, very well presented and tastes amazing!"

Cons:

  • "Extra costs? I can’t see how samosa, pakora and barfi for breakfast would cost £20 per person even with rising costs."
  • "The main thing that annoyed me was the food served at the top tables was cold and short of meat in several of the dishes."
  • "Their attitude was very cold and snobby."
  • "Save money and go with cheaper caterers. You will be a lot happier for it."
  • "Canapés were not served all round equally. Many people were left without."
  • "Your waiters also took away my unfinished dessert from under me as I was saying bye to a guest."
  • "They did however forget to add the curry leaves to our dishes as we had asked several times."

Professionalism and Flexibility

Pros:

  • "Greenleaf went the extra mile by taking care of our guests dietary requirements, one situation which we were not even prepared for!"
  • "Even last minute changes were handled professionally and the stress was taken out of the day."
  • "Greenleaf were a pleasure to work with in organising our event."
  • "Greenleaf Catering and Event Management delivered an excellent service."
  • "We chose Greenleaf over Sapna and were glad we made the right choice."
  • "The team planned everything before hand, delivered everything they promised and did so in an amazing and positive way."
  • "Every little detail was taken care off from presentation, white glove waiting staff to champagne and canapés service."

Cons:

  • "Difficult to contact after the wedding to discuss matters."
  • "I have since emailed both Sammir and Rehan regarding many issues including the ones above. It has been 5 weeks and they have not even bothered to acknowledge my email let alone respond to it."
  • "However the staff member kept interrupting me, was rude, very short and curt."
  • "Charged lots of extra hidden costs."
  • "The operation was incredibly smooth and clinical on the day - the team were efficient and organised."
  • "Hard to get hold of in the run up to wedding."
  • "Greenleaf turned it around on us and said we should not have spoken to the venue 'without their consent'."

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