Preeti Catering Reviews Summary

Category: Caterer

Address: 11-12 Springfield Rd, Hayes, UB4 0TH, United Kingdom

Phone: +442086060303

Rating: 4.8
based on 125 reviews.

Food Quality

Pros:

  • "The food was delicious and plentiful."
  • "The food is also very tasty and they cater for a variety of different dietary requirements."
  • "The food was amazing, the suppliers which were recommended were all amazing and professional."
  • "The best Indian food I have EVER tasted at a wedding."
  • "The food was amazing, her staff were amazing, the creative setting was amazing and attention to detail on the finer points was amazing."
  • "Absolutely delicious food - all our guests have been raving about it!"
  • "The food was FANTASTIC, everyone thoroughly enjoyed it."

Cons:

  • "That’s not how you treat wedding guest at at Ascot venue."
  • "How disrespect when SALMA called me grumpy!"
  • "I am very disappointed, I will not be using Preet Catering at any of my future events."
  • "Some issues at our wedding which couldn’t be explained properly and some staff who lack accountability."
  • "When there was a 1 hour delay with the meal, the venue's oven was blamed."
  • "We asked for the food to be mild but was sadly incredibly hot, which a lot of guests complained about."
  • "The food was served by a lovely lady however some of the dishes were salty."

Service and Professionalism

Pros:

  • "Preeti was present from the start to the end of the whole day managing all that occurred."
  • "The event planning was meticulous and the service on the day was excellent."
  • "Your caterer makes or breaks your function not just with the quality of the food on the day but their organisation, professionalism and high calibre waiting staff on the day."
  • "The staff at Botley Hill also spoke extremely highly of Preeti Catering and were astounded by the level of professionalism and efficiency by all staff members."
  • "Preeti Catering were incredibly punctual with no concerns whatsoever."
  • "The servers were well organised, very polite, attentive and helpful."
  • "They deliver a spectacular cuisine, the staff are always professional and nothing is ever too much for them."

Cons:

  • "£18500 is a large sum of money and with that the customer expects a professional approach."
  • "We tried to contact Ricky who was our contact and this person is 1 of the most unprofessional people we have come across."
  • "After speaking to Ricky over the phone as well it became clear he was either drunk or intoxicated on some other substance as again he was very incoherent and wasn’t making much sense."
  • "The manager hadn't bothered to check on us at all during the food testing period."
  • "When things went slightly wrong there was a lack of accountability for it, and a flippant attitude."
  • "We spoke to others from preeti catering and was spoken down to very rudely when we asked where Ricky was and if we could have a direct number for him."
  • "We tried for 5 weeks to arrange a time which worked for Ricky to speak to us over the telephone, again there was no reply!"

Value and Pricing

Pros:

  • "Preeti's prices were best on the market, and the quality of service's could not be faulted."
  • "Price wise, the company are very competitive and compare incredibly well in line with others."
  • "I think they are also very reasonably priced."
  • "Really good value too."
  • "Would recommend these guys, as they got the job done to a high standard with no corners cut."
  • "Professional and helpful all the way through the selection process, nothing was too much trouble, no request too difficult."
  • "The personalised menu cards are a really nice touch too."

Cons:

  • "Unable to comment on the food quality as the response rate to the initial enquiry was so slow."
  • "When our cake was not on display at the start as planned... it was not acted on until late in the evening, causing extra stress."
  • "Eventually Ricky replied with an email at which point we informed him due to his unprofessionalism we had chosen to go with another catering company."
  • "Overall- we would recommend Preetis for caterering as the food is brilliant, but not for event co-ordinating as this left a sour taste in the mouth."
  • "Someone called Navin said he would be in touch but never heard from him."
  • "The finger food/hors d'oeuvre came out quickly, but they were also whipped away quite quickly, and they were unwilling to bring more out for any late comers."
  • "Since this we have been made aware Ricky was in the office on 19th of December and had two food tasting events I think this shows they were selective of who they wanted to work for and we were not as important as there other customers."

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