Osaka Reading Reviews Summary

Food Quality

Pros:

• "All the food was delicious and well presented, we went for sushi, noodles and ramen."
• "Tasty food and can see why there are always queues here."
• "High quality and beautiful sushi as well as noodle and other dishes."
• "The food was delicious, especially the sushi and the ramen."
• "Food was incredible, so damned tasty."

Cons:

• "The octopus balls were chewy and soggy, and general quality really poor."
• "Agedashi tofu 0/10, wasn't crispy or light as it should be."
• "This was f*ing disgusting! The broth was bland, brown water, with a thick film of red oil."
• "The only food that was disappointing was the tonkotsu ramen... The pork belly was unfortunately overdone and dry."
• "The chicken katsy curry was very salty. Overall, disappointing."

Service Quality

Pros:

• "Customer service was attentive and when asked for recommendations they were able to provide a good recommendation."
• "We were served by Angelin who was extremely attentive and recommended the right food for us."
• "The servers are so polite and friendly and they really listen to you."
• "Very friendly manager and the ramen is definitely the best ramen I have tried in the UK."
• "The staff let us know straight away we only had 45 minutes before they closed. Service was super fast."

Cons:

• "There could have been some improvements like being more aware to top up the empty bottle of soy sauce."
• "Despite there being seemingly as many staff as patrons during their lunch hour, my wife and I found it difficult to get the staff's attention."
• "One of the female staff in Oracle Reading did not seem happy to serve and was disrespectful while attending to us."
• "The service was slow and the staff were uninterested in making our experience enjoyable."
• "The staff are friendly and place has a nice atmosphere, but I think it’s a bit pricey for the quality of the food."

Ambience and Cleanliness

Pros:

• "The place has a nice buzzing but chilled vibe."
• "The place is super clean and modern. The nice touch is having hand sanitisers around."
• "Great buzzing atmosphere, great tables for an interesting experience."
• "The restaurant is very beautiful and the interior is great. The seating is very comfortable."
• "The food and drinks are immaculate, and the atmosphere is cosy but professional."

Cons:

• "We were ushered to a semi private seating area off to the back left of the restaurant."
• "The atmosphere was great - we sat down in a bench themed seating area."
• "The restaurant was dirty and in need of a deep clean, and the atmosphere was unpleasant."
• "The atmosphere is great, but the place was very busy and noisy which took away from the experience."
• "The place is on the pricy side but it definitely worth it the experience and its a great place to go with friends where the sushi can be shared."

Price and Value

Pros:

• "Prices are really affordable considering how expensive sushi is in the big cities."
• "It’s one of those few places that is able to satisfy my kids with a katsu curry and also my better half with a hearty sukiyaki hot pot."
• "Great value for the money."
• "The food is sooooo delicious and it’s worth the price."
• "A tad on the expensive side but the food is completely worth it."

Cons:

• "Overall, fantastic service and food. Good value for the money."
• "The service is always faultless, we feel very well cared for. I will always return and very happily spend my money here, it will remain my favourite local restaurant and i hope to never see Osaka leave Reading town centre."
• "The food was great as usual, so was the service. Went out for a birthday meal with my wife and child. Very surprised that they do not keep any high chairs for toddlers so had to struggle to enjoy our meal whilst keeping hold of a 12 month old so didn't really get to enjoy our meal fully."
• "The place is great even though it’s on the pricy side but it definitely worth it the experience and its a great place to go with friends where the sushi can be shared."
• "The price was a bit higher than other places, but affordable. Overall it was a good experience."