Address: 19-25 London Rd, Stockton Heath, Warrington WA4 6SG, United Kingdom
Phone: +441925211222
Rating: 4.5
based on 117 reviews.
Staff and Service
Pros:
"The staff where excellent, attentive and well mannered, the atmosphere was happy and the whole place was very clean and tidy."
"The staff are lovely."
"Wonderful happy helpful staff and an absolutely brilliant and charismatic chef who cooked our food in front of us and entertained us in the process."
"All of the staff were professional yet friendly and the chef was funny and talented."
"Always an amazing evening when we go to wasabi, staff are so friendly and welcoming."
"The staff went above and beyond with their service and the food was exceptional."
"The staff were very friendly, willing to talk and generally helpful and informative when we asked questions about the food or ingredients."
Cons:
"It's a shame they were short staffed (we had to wait over an hour before getting the first of our meals)."
"The manager wouldn’t even come and speak to me."
"Moreover, the female staff were not nice, pushed my hubby to order food and drink and didn't give time enough time to read through the menu."
"Only thing waiter forgot to put my order in and once my friend got hers I had to wait another 10min for my sushi."
"Service away from the Teppanyaki table was slow."
"The service was extremely slow and pricing is quite high, especially for the experience we had."
"Despite there being plenty of service staff we all felt aggrieved by a 10% service charge which is unusual for us and says a lot."
Food Quality
Pros:
"The food is stunning and the interaction with the chefs is one off."
"The pork in the Ramen are great but the soup and noodles need to be improved, same as the curry, expected to be better."
"The crispy chilli squid was great, as was the tuna sushi."
"The sushi is the best I have tasted."
"The food is consistently fantastic and the quality of ingredients used are superb. The steak melts in your mouth."
"The food was truly delicious and we tried many dishes on the set menu."
"The quality of that food, some of the best chicken and rice I've ever had, was definitely worth 5 stars."
Cons:
"Expensive processed stuff, I had the giant sumo sushi expecting it was good but instead it was small and costed me £60."
"The fish in the rolls we ordered didn't taste fresh."
"We also had Katsu, which tasted very much of Golden Dragon stock cubes."
"Teppanyaki was rushed and plain, no-frills veg, small amount of egg some garlic and very little other seasoning."
"The food that we got was tasty but definitely over expensive but I suppose that is to be expected."
"The sushi on the shared platter was of good quality for sure."
"The sushi is a little on the pricey side."
Ambiance and Entertainment
Pros:
"Really nice vibe and service here too. Kids made very welcome."
"Adding more entertainment to the evening."
"We had the best night out here for a long time."
"An amazing place to eat, not only because the food is delicious, but the whole experience of having the chef come to your table to cook your food and entertain you is brilliant too."
"The chef prepared the meal in front of us, happy to entertain with humour and egg juggling."
"The chefs also provide a great experience and are fun to be around for example my little sister had her birthday meal here and the chef made a hello kitty picture out of rice and egg on the cooking table, they also play games such as trying to throw the egg shells into the bin using their cooking tools."
"The chef put on an amazing show when cooking the food at our table."
Cons:
"It was too noisy inside, didn't expect that from a Japanese cuisine restaurant."
"Unfortunately though the food was cold, the chefs did not entertain at all in comparison to other Japanese restaurants like this we have been."
"The chef/ juggler nearly took my head off throwing the pepper grinder across the table."
"It was also quite cold."
"There used to be a lot of interaction from the chef, now this seems rushed and not as good."
"Excitement turned to disappointment is how I would describe my visit."
"The entertainment of having our food cooked right in front of us, which mesmerised our children, was worth another 5 stars."
Value for Money
Pros:
"Would recommend this restaurant to anyone looking for a special experience for a special occasion."
"Highly recommended."
"The deals available are of great value for money."
"It was really good value for money and the cooking in front of us was a good experience."
"Got a groupon so good value, not worth full price."
"Amazing, good price. Even on your own; the place is amazing even if you want one meal for lunch."
"The service was excellent, the place was clean and tidy and well presented."
Cons:
"Not only did they ask for the service charge at 50% of what we paid the restaurant, ie we bought two drinks Pepsi Max drinks coming to around £8, our bill was over £12 so this equals to 50% service charge because we had already paid for the meal through Groupon."
"We are so disappointed, because we paid from the Groupon a Teppan-yaki 5 courses menu... After we checked the menu, where the diet coke price was £2.70... we already paid £9.60 for 2 diet coke."
"Awful from start to finish. Rushed in rushed out, no gluten free options for a Japanese restaurant even the sushi rice has gluten in the vinegar!!"
"The small amount of food we had was nice, just not for £60."
"So it was £19 for a piece of Tuna and some noodles, and £9 for a glass of wine."
"Had a meal here with 1 other person. We bought vouchers which can be found on Groupon... So in total you're looking at £90 for 2 people to have a drink, a starter, main, and dessert."
"It’s a lot of money for a bowl of cheap kids birthday party ice cream at the end."