Wingstop Reading Reviews Summary

Food Quality

Pros:

• "Just WOW....Our first visit to Wingstop Reading and it did not disappoint! The wings were cooked to perfection, with a crispy exterior and tender, juicy meat."
• "The chicken is tender and very nice."
• "I was positively surprised by the taste and crunchiness of the chicken."
• "The food is really good, you get a lot of options for flavour ranging from not spicy to spicy. The wings are delicious!!"
• "Love the chicken here! Best in town with loads of options."

Cons:

• "Boneless chicken items are basically oven baked frozen nuggets with dipping sauces squirted on them."
• "The original flavour wings were quite oily and I did not like the taste."
• "When I tasted their lemon & pepper wings, it was too salty."
• "Ordered chicken wings with lemon herb sauce. Literally the wings were drowning in oil.. Hot Oil! Deep fried to death, dry and tasteless."
• "Dry, tasteless tiny little balls of chicken."
• "Wings were very small, on a par to what you’d get from Dominos delivery."
• "Food arrived lukewarm, servings were small and expensive for what they were."

Service

Pros:

• "Inga was amazing, and the service was outstanding."
• "Regan Basnet's knowledge of the menu was impressive, and he took the time to explain the different flavors and options available."
• "The staff members especially Fatima who served us was extremely accommodating and knowledgeable within the menu choices."
• "The service is amazing if you’re looking for great fries and dessert, Wingstop is an awesome place to pop in for some food."
• "Service was good which was the only good thing."

Cons:

• "Service - staff need a lot more training. No coordination."
• "The service is amazing if you’re looking for great fries and dessert, Wingstop is an awesome place to pop in for some food."
• "Food took around 10-15mins but seemed to be rushed. Some of the food was cold, reported it the manager who went and rewarmed the same food."
• "The manager is always so sour and interacting with him always feel like he is doing you a favour rather than you being a valued customer."
• "Staff didn’t mention that other sauces like ketchup are available or that bottled drinks are an option either."

Atmosphere

Pros:

• "Nice atmosphere even it’s so busy in the weekends, we got a place to sit and eat."
• "Furthermore, the overall atmosphere at Wingstop was lively and inviting."
• "Yum- Yummy...our Sunday speciale...always a stop spot whenever at the ORACLE Mall with the kids."
• "The staff were happy, pleasant and very attentive. Will be back soon x x"

Cons:

• "Food was okay cant complain but the problem I had was the music, it was extremely loud."
• "The sitting area situated by the steps and the entrance to the Oracle shopping centre has a seating area to the left and the tables there seem as if they have glass protection to save any drop towards the escalators but its deceiving as there is no glass present."
• "Only downside is the music selection, which was not great and too loud."
• "The music is also way way too loud. It feels like you’re eating in a nightclub. I wouldn’t come back."

Value for Money

Pros:

• "Great flavoured wings and tasty chips and churros. It's a bit pricy but surprisingly filling once you get through it."
• "The food was great, always a good choice of flavours to suit everyone's taste and good size portions."
• "Very clean and welcoming place. Their staff are so helpful and responsive. Large meals and for economical rates, can't beat that!"

Cons:

• "Terrible value for Money - KFC is much better."
• "AVOID****Terrible value for money. Burger is tiny, but £6.50."
• "We visited Wingstop (halal) yesterday & the staff were professional & courteous. The food was good & the sitting area was nice & clean. However, the food portions were quite small considering the cost."
• "3 tenders are £5.45 if you walk in and order at the counter. Order online for collection and they're already up to £5.75 plus a £2.00 small order fee and a 99p service fee, totalling £8.74!"
• "Pricey, staff was great 👍, food just your average chicken shop style food, most dissatisfaction is that they put 2 mini strips inside the bun for chicken burger, where I expect one big fillet for £6.45 chips and drink has to be bought separately."