"Michelle was an excellent hostess, explained everything and was really friendly."
"Customer service is amazing, you feel welcomed from the moment you step in."
"We were seated and the waiter asked about allergies and dietary needs."
"The service is also decent as the team are attentive."
"The service was still great and the atmosphere was buzzing."
"The waiter presented them beautifully with a card explaining the different prosecco's."
"Have been before but not for ages, will defo be going back sooner rather than later."
"Awesome night at Veeno Reading. All the staff are amazing especially Bo and Bruna."
Cons:
"We tried to have a drink on a Saturday evening, the manager Michelle was extremely rude."
"Then proceeded to explain it wasn't his fault and wouldn't be replacing the prosecco I had dropped."
"Please book especially on Friday and Saturday, we just turned up and was told we need to leave the table by 7."
"Staff is rather incompetent. Never again."
"I would expect a wine tasting before pouring half glass (55£ bottle should definitely be tasted."
"I fear if I hadn’t gone to chase them it would have been even longer."
"Service was great, really friendly. Food was a let down."
"Service slow, they were busy though, but had to remind them twice of my drink."
Food and Drink
Pros:
"Went for a 'wine & cheese' experience... it was simple but very tasty."
"The pizza was stunning."
"The pizza was lovely and some of the staff were nice."
"The wine was amazing, the food was delicious and the service was outstanding!"
"The food and wine did not disappoint and we had such a lovely waiter too."
"The meat & cheese platter is good and the truffle honey dip."
"We had the prosecco brunch, 6 glasses of prosecco per person and as much pizza as you can eat!"
"Delicious food, great wine, amazing atmosphere & our favourite server Perri."
Cons:
"Sometimes the prosecco is a bit warm, which isn't ideal."
"The only thing that let it down was the lack of cheese provided on their sharing board."
"The prosecco was very flat and not very cold."
"Their frozen passion fruit martinis were so-so. I didn't think it worked."
"Didn't really enjoy the pizza. The ambiance too was perfect. It wasn't crowded too."
"Unfortunately the experience wasn't what we had expected."
"We had to ask for a portion of olives 3x, had to go to the counter to get a menu."
"Service was great, really friendly. Food was a let down."
Ambiance and Atmosphere
Pros:
"Feels quite fancy with the decor and fairy lights, compared to other places nearby!"
"Lovely restaurant to visit. Great food, atmosphere, staff are very friendly."
"Atmosphere is good and van dit outside of the weather permits."
"The atmosphere was buzzing."
"Outside seating overlooking the park - perfect for summer get togethers."
"The atmosphere is exquisite and suit every occasion from romantic dates, after work drinks to girls night fun."
"We had a lovely time celebrating our birthdays. The service was really lovely and the selection of wines was good."
"The ambiance in there was wonderful, everyone settled but energetic, couldn't stop smiling."
Cons:
"Boiling hot inside so we sat outdoors, but it's on a busy road and there was an event in Forbury Gardens which was blasting music."
"Went here for New Years Eve. Servers were fantastic however we have had better food in other Italians in the area."
"We tried to pay for our drinks but again there was no one to give us our bill."
"The whole booking process was very good and efficient."
"It is just a cool bar...tucked away in corner overlooking Forbury Gardens.."
"Nice wine and cocktail options, plenty of seating and a lovely cosy atmosphere."
"Lovely place, great wine - found it by accident! The service was excellent and friendly."
"Sunday afternoon, my partner and I decided to go for a drink. We were told to sit down and wait for a waiter to come take our order. After 30 mins we gave up and left."