Miller & Carter Wheathampstead Reviews Summary

Atmosphere

Pros:

• "The restaurant had a nice atmosphere."
• "Beautiful beamed medieval restaurant in a 16th century river mill on the river Lee located in the charming village of Wheathampstead."
• "The venue is superb."
• "Lovely old building with lots of wood panelling, etc, creating a cosy ambience. Food and wine delicious - the fish options as well as the steaks."
• "Great ambiance in the restaurant with good table layout, you can have privacy from other tables."
• "The aesthetic inside is cosy and welcoming."
• "What a fantastic pub/restaurant! Set in a beautiful village on a bridge right by the river!"

Cons:

• "The atmosphere was very negative and awkward, the staff were all arguing."
• "We were freezing cold, numb hands and feet while eating a meal and couldn't wait to get out and go home."
• "The pub itself needs a little attention as it seems a little tired perhaps."
• "Dirty dated red carpet, tissues all over the floor/tables and zero atmosphere."
• "the restaurant itself is very tired and in need of a seriously deep clean the carpets are rotten the walls are covered in dirt."
• "Was hoping to find a nice traditional pub on my riverside walk but this place was converted into a restaurant that looked like a night club."
• "Me and my partner came here for dinner last night (Saturday 14th Oct) and was immediately put off by the state of the restaurant."

Service

Pros:

• "The service was astounding. We were taken care of fantastically, checked up on regularly, and the team took the time to explain dietary aspects (I have food intolerances)."
• "Gill was our server last night. Myself and my partner enjoyed a very much needed date night. Both the food and drinks were incredible! And the service was 10/10."
• "Fantastic service from Katie and excellent steaks, can’t recommend highly enough!"
• "The staff are excellent."
• "Staff were fantastic."
• "The team were so friendly."
• "Our waiter was very welcoming and friendly and looked after us very well."

Cons:

• "We weren't offered any other drinks for the duration of our visit, and we had to keep asking for cutlery and other bits."
• "The manager was rude the whole time, also to other guests and obviously has no experience, he was angry and short tempered."
• "the service was very poor she would tend to the other white families whereas me and my husband (who is a coloured man) were ignored."
• "Service was very slow and our mains sat for ten minutes on the hot plate before our server realised and brought them to us."
• "Service was very rushed and felt like you had to get over and done with quick."
• "The service was incredibly slow."
• "Service was ok, would of expected better from a place like this."

Food

Pros:

• "The food was to die for."
• "Food was amazing, steaks cooked to perfection!"
• "Food was delicious."
• "Fabulous food! The steak literally melted in the mouth."
• "The food was absolutely perfect and excellently cooked and delicious."
• "Honestly the best meal I've had out in ages.. it's so hard to get a good steak out - it was just so tasty and cooked perfectly."
• "The food was fabulous. And the little touch of a birthday desert for my wife was lovely."

Cons:

• "Booked for anniversary dinner. Offered filthy corner table on arrival which we declined."
• "The biggest dissatisfaction was that the sharing platters for the Sunday fixed menu were already sold out."
• "My wife had ROASTED SHALLOT TARTE TATIN* (VE) which was cold and the puff pastry was not sufficiently cooked, it was soft and gooey."
• "the food is OK but doesn't live up to the hype, small portions."
• "Waited a long time for main course, one of the the steaks was abit fatty and chewy, other one perfect."
• "Food was cold and all steaks were rarer than what we asked for."
• "A real shame. Lovely building, friendly staff, rather abrupt treatment by the manager, and food ruined by being kept for far too long under lamps."