WED2B Camberley Reviews Summary

Category: Bridal shop

Address: Unit 3, 31-41 Pembroke Broadway, Camberley GU15 3FX, United Kingdom

Phone: +441276537215

Rating: 4.6
based on 135 reviews.

Staff and Service

Pros:

  • "The staff are excellent, so helpful and friendly."
  • "Beth was so lovely and helpful and got straight on the phone to the Camberly store who had the dress in the right size and agreed to hold it for me."
  • "Would highly recommend WED2B Camberley, staff are incredibly helpful and friendly."
  • "Billie was so helpful when we came into the store, explaining how it all worked and Lauren helped me try on the dresses."
  • "Leila (our helper) was very helpful, giving advice on shapes and styles to try."
  • "Chloe and Aimee were so so helpful, they helped me find dresses that would work and recommended which sizes to try on."
  • "Elle who helped me was lovely, friendly and so knowledgeable, I felt so at ease despite being so nervous!"

Cons:

  • "I left feeling a bit deflated as I was really hoping for a lovely experience but I didn't get that here unfortunately."
  • "Arrived to a locked door, knocked and greeting by a rude and abrupt woman who told us everyone is busy and to come back and try again in an hour!"
  • "Waited for 2 hours for fitting and were next in the queue but then someone else got put in front of us as they were only trying on two dresses...?"
  • "No customer service, rude and appalling. waste of time."
  • "The staff were very uneducated and rude."
  • "They were NOT very accommodating to my size - I’m only a 16/18 but was made to feel like a whale!"
  • "Feel completely ripped off and after care is non existent."

Dress Selection and Quality

Pros:

  • "The range of dresses is great and they are so well made."
  • "They have some beautiful dresses and I was definitely spoilt for choice."
  • "The selection of dresses was great, I was able to find my dream dress and take it home the same day."
  • "Lots of dresses to chose from, so many different styles, really high quality and fantastic prices."
  • "Great selection of dresses I could take away that day."
  • "The dresses are all very reasonably priced and there is a great selection of beautiful dresses to choose from."
  • "There are lots of dresses and styles to choose from."

Cons:

  • "Unfortunately, they didn’t have exactly what I wanted."
  • "Didn’t have dress that I had seen on the online store, when asking if they had it in stock I just got told they hadn’t stocked it for 'ages'... not sure why it’s on website?"
  • "Went to the Camberley store to look at Prom dresses to find they don't have any even though I checked on the website before which stated. 'Please visit any of our stores, no appointment required, to view our range of prom dresses as stock and styles vary at each store.'"
  • "The dresses are ALL very similar & I felt very average in the dresses I tried on, there’s nothing unique."
  • "Dresses were not consistent in size and felt cheap and itchy."
  • "They were lovely dresses but they were all the same style, all very slim fitting and not a lot of variety."
  • "Not a lot of variety in the size 16+ all roughly the same looking dresses."

Value and Pricing

Pros:

  • "The value of the dress is fantastic, I am well within my budget (hallelujah) and it was packaged up really nicely for me to take home."
  • "absolutely lovely staff and amazing customer service. had already purchased my wedding dress with them and received excellent service."
  • "Prices are far better than bridal shops where you have to order dresses in, quality is the same."
  • "Very reasonably priced - would definitely recommend!"
  • "She helped me try on various styles and to my surprise I bought a proper princess dress for just £500!"
  • "The dresses are well made, and good value."
  • "I was able to put a deposit down on it as well as purchasing the underskirt, belt and veil!"

Cons:

  • "I have since found out I was sold the wrong size dress as the waist does not sit in the correct position."
  • "I ordered Royal Blue bridesmaids dresses which I paid £20 per dress to be delivered to the store within 8weeks. They arrived and picked up. A week later I ordered the Royal Blue ties. The ties make the Royal blue dress look purple."
  • "Feel completely ripped off and after care is non existent."
  • "Avoid! The service I received was so bad, I was told I didn’t need to book, turned up with my bride tribe and was told to come back 5 hours later!"
  • "Avoid at all costs if you want a nice wedding dress shopping experience."
  • "Not a great experience. This was the first shop we had gone to and were made to feel rushed."
  • "Personally I found the dresses very generic so as in looking for something a little less ordinary it's probably just not the right store for me."

Store Experience

Pros:

  • "I walked into the Camberley Wed2b store thinking I was just going in to 'try on some dresses' and I ended up walking out with the most amazing dress I've ever worn!"
  • "Everyone in the store was wonderfully friendly and put me at ease as I was feeling a bit nervous and awkward."
  • "Can't recommend this place enough and the staff were exceptional."
  • "Lovely big shop, can't recommend enough!!!"
  • "The decor was beautiful so many amazing dresses."
  • "Good selection and variety of styles and colours."
  • "The environment was lovely and cool (vital in this current hot weather!), the dresses were amazing and I loved every single moment of my WED2B experience."

Cons:

  • "Was in & out in less than an hour very disappointing."
  • "I left the store, feeling slightly underwhelmed."
  • "Just to note, we went on a Tuesday morning and only saw 2 other brides come in so we didn’t need to wait."
  • "The lady we were assigned to fit the bride had no customer service skills."
  • "It wasn't a personal experience at all as I wasn't asked any questions about my wedding day, my fiancé or even who my entourage were!"
  • "The only thing was that we had to wait quite a while to try dresses on, but we knew that was going to be the case."
  • "I wouldn’t recommend this store to anyone, especially any curvy ladies. I wouldn’t want anyone to feel the way I did that day!"

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