The Duck In The Pond Reviews Summary

Food Quality

Pros:

• "Service was great and the food was cooked to perfection."
• "The food was excellent with very generous portions."
• "The food was, really nice and served quickly."
• "The fixed price menu was good value, I particularly enjoyed the brownie with ice cream."
• "Food is lovely, tasty and easy to order."
• "The food was delicious and rather substantial considering how very reasonably priced the set menu was."
• "Tasty duo roast lunch served on Sunday by friendly staff."

Cons:

• "Gammon was a little on the dry side and had been overcooked."
• "Bangers and mash let them down. bangers were good but the mash was the kind you get in frozen bags not fresh, the gravy was either burnt or not real gravy."
• "The food, my family and I ordered was awful."
• "Not nice food. Ordered the ribs and it barely had any sauce on it. Was tasteless."
• "The roast was very poor quality."
• "Unfortunately, the ‘crispy’ prawns were overcooked and so extremely hard."
• "All tasted like cheap tasteless frozen food out of a supermarket."

Service

Pros:

• "The staff, recently, are all very friendly and the set up appears to be organised and efficient."
• "The staff is very polite and friendly."
• "The Host kept checking up on us if we needed anything."
• "They have a large choice of drinks with friendly polite staff."
• "The Manager Jamie and his staff did an excellent job of managing our large Xmas Lunch booking."
• "The staff were extremely friendly and very welcoming."
• "Great staff they were all super friendly and made us feel very welcome."

Cons:

• "Appalling service. Girl at the bar had attitude, didn’t seem like she wanted to be there."
• "The service was very poor and staff were not interested in their customers."
• "Horrifically awful. Staff unable to tell who is next to be served."
• "The service was terrible baked Camembert was dry."
• "Terrible service."
• "All was going so well until an hour an half later we still had no food and no hope of any arriving."
• "Staff are unfriendly and unhelpful... not the best when in the hospitality industry."

Ambiance and Cleanliness

Pros:

• "Very clean and spacious."
• "The atmosphere was very inviting."
• "It's great to finally be able to enjoy a family lunch in our local."
• "Lovely, spacious pub with plenty of seats indoors and plenty of seats outdoors."
• "A really nice traditional English pub."
• "Really cosy and friendly pub. We had our pre-Christmas lunch. It was excellent from start to finish."
• "Inside it cosy and comfortable."

Cons:

• "Also the smell from toilet is so not appealing when ordering drinks."
• "Toilets 🚻 need to be kept clean & smelling fresh."
• "Pub is just sooooo uncomfortably hot. No windows open, no fans or aircon, was like sitting in a sauna."
• "Abysmal pub. Make sure you go elsewhere."
• "The tables need cleaning & clearing up, as do the toilets!"
• "The toilets were a disgrace when I went though..."
• "However, the stinking toilets 🚻 & corridors need cleaning & freshening up!"

Value for Money

Pros:

• "Great value for money, popped in for a quick bite, had the gammon egg and chips, couldn't fault it."
• "I am very impressed with the price you get a 3 course meal for. 9.49 is an absolute bargain."
• "The food was good value for money, big portions and tasted good."
• "Went for bottomless brunch with a friend and was so happy was such good value for money."
• "Food was basic but decent, lunch prices are very reasonable."
• "Prices are also reasonable with a meal and a drink setting you back about £12 ish depending on what you get."
• "Very good value meals."

Cons:

• "Went for Sunday lunch and ordered extra large coffee which turned out to taste like dishwater... the cost of eating a plate of a couple of sprouts, Yorkshire pud, a stuffing marble, parsnip and a few roasted new potatoes at £11.99 a total rip off."
• "We spent £80 in total but wasn't worth even half that."
• "She over charged me by £11 and when I asked her how she had worked out a meal costing £22 that she charged me £32, she had no answer."
• "£2.65 for small bottle of coke not on £3.50 for pint of Carling not too bad but when order pint of Carling shandy still £3.50 it's not on also ordered Yorkshire ham sandwich well you could read paper thru ham don't think it could have been any thinner it was a rip off."
• "They require a £25 deposit to book a table, which you might accept at a high end popular restaurant, not a dumpy run down pub off a main road."
• "Mostly the food I want to order for my family and myself, is always finished even if I get there as early as 7 pm!"
• "Worst lunch ever, ordered from the app and took over 30 mins for the main courses to arrive."