Address: 30 Victoria Rd, Horley, RH6 7PZ, United Kingdom
Phone: +441293827910
Rating: 4.0
based on 189 reviews.
Food Quality
Pros:
"Always a reasonably priced and tasty meal here."
"Beef madras and steak (not the peas however!) have been great and kids enjoyed their food."
"The food was really nice and the area looked nice and clean."
"Definitely the best fish and chips from any wetherspoons I've visited."
"We stopped in on the night they had the curry dishes and they were awesome."
"Food was lovely."
"Food is excellent."
Cons:
"Breakfast was luke warm and had food missing."
"The food was cold, the cutlery dirty."
"The worst eggs benedict ever."
"Food brought to the table 1st time, Coleslaw was missing."
"Food very poor. My grandson fell sick after eating a chicken pizza."
"The food was only just acceptable, and only just warm."
"On this occasion, the food was tasteless."
Service
Pros:
"Service good, however, only from one member of staff!!"
"Probably the best staff experience i have had in a Weatherspoons."
"Staff great as said."
"The staff was enthusiastic and made us feel so at home."
"Young gentleman came instantly with some sliced lemon for my fish within seconds of my request."
"Being able to order food, pay, and have it served to my table by ordering via phone is a wonderful convenience."
"Ordered at the bar for a change and the staff were lovely: very polite and friendly."
Cons:
"Tables filled up with dirty plates, glasses."
"All the tables were just left with dirty plates and not cleared."
"Sadly, the duty manager on this particular lunchtime had forgotten her customer service training and was rude to me."
"The evening I was there the service standards seemed to be in meltdown."
"Rude staff. Accusing us of putting the wrong table number down, in an extremely arrogant manner."
"Service exceptionally slow at bar."
"Service friendly but very slow."
Ambiance and Cleanliness
Pros:
"Saturday 8th April 2023 had breakfast and couple of real ales in this clean and friendly weatherspoons with easy going atmosphere here in Horley."
"Overall good food, great prices, cozy atmosphere, and a sweet staff."
"Nice enough pub with a fairly decent atmosphere."
"The area looked nice and clean."
"This is the cleanest weather spoons I have seen and I’ve been to many haha!"
"It's a very popular pub with a good atmosphere."
"The interior decor is comfortable to sit in and well maintained."
Cons:
"Could be a little noisy."
"The two men on the table next to us were talking very loudly with constant bad language."
"The tables were filthy the entire time we were in the establishment."
"6pm Sunday evening, I somehow managed to escape from being mugged in the gents toilets by some low life Irish lad insisting that I buy drugs form him."
"Tables are not cleared/cleaned in between customers."
"I think they were very short staffed as there were Filthy tables everywhere."
"The tables were a bit sticky."
Value for Money
Pros:
"You will find a very reasonable price selection of light ale very good bitters and fresh zesty larger beer."
"Value for the money."
"The food was great value for money."
"Alcohol prices were awesome."
"Very reasonably priced meals, even though this is the centre of Horley and close to Gatwick airport."
"Good choice of spirits, beers, ciders and food at the usual great Wetherspoons prices and friendly service on each occasion I have visited."
"This is a great pub with a super location and very reasonably priced food and drink."
Cons:
"I rate this pub a 0/10. I found it extremely expensive."
"The prices are a bit steep though, compared to other Wetherspoon's I've been to."
"Very bad service👎"
"Two meals that were served up, the portion size wouldn't even be enough to serve to my dog."
"Reliable spoons, however hard to find a clean table .. fast service for food, portions a little small compared to other local spoons but reliable I shouldn't complain but i cannot see how 15 chips counts as a portion!"
"The small cod was all batter with very little fish & the portion of Halloumi was a joke."
"No parking because of where it is, but close to other parking options."
Accessibility
Pros:
"Next to the train station which is one stop from Gatwick Airport, so if your plane is seriously delayed you can come here instead of relying on overpriced food and drink at the terminal."
"Its the latest place open in the local area and is open to 1am on a Friday & Saturday, midnight every other night."
"It's a busy place but you don't usually have to wait long for a table."
"Plenty of room for wheelchairs or pushchairs too."
"Accessibility is pretty good."
"Double doors to enter which are often left open in good weather."
"A good amount of outside seating."
Cons:
"The standard male and female toilets are up a full flight of stairs."
"Tables that were opened but they were way too high for my pregnant wife to climb and that’s not ok."
"Some of the tables are a bit awkward to fully pull up to in a chair cos of where the legs are."
"Only thing I’d say I had a problem with was finding the toilets so i went to the disabled toilet downstairs."
"She just stood there texting on her phone, very unprofessional."
"Manager in this pub was out of order too heavy handed and should of got done for assault."
"There was a large bucket catching the pouring water from the ceiling."