"The staff here was very friendly, and provided ample service."
"Great place to eat, thanks to very helpful staff- had my hen do there and the manager couldn't do enough for us!"
"Good friendly service."
"Amazing! Service and food excellent. The manager greeted us by the door and showed us to our table."
Cons:
"This was the most unprofessional restaurant I have ever been to one of the waitresses had her shirt unbuttoned and was blowing kisses to one of the staff members which made me uncomfortable."
"Our waiter was nice but dark hair lady I guessed she was a manger on shift was extremely laud, giving orders to upsell second drink and dessert and speaking in her own language very laud which I find extremely unprofessional."
"It was bad experience since we walk in non of the worker serve us in nice way only with unpleasant face they talked to us."
"Waitress who served us was nicer but we felt super rushed and watched, like they wanted us to leave."
"Staff more interested in standing around talking to each other."
"The service left much to be desired; I overheard waitstaff arguing amongst themselves while attending to customers."
Food Quality
Pros:
"The food was really delicious, the portion size was just enough for person."
"Food was super and the ice cream was perfect."
"The calamari (at £6) was a tiny portion, but well cooked."
"The Posh Pepperoni pizza was really good, nice thick pieces of meat, fresh prosciutto and rocket and a few fiery peppers."
"Excellent Glutenfree pasta!"
"The food was really yummy. The children loved the carbonara!"
"The food was fabulous our whole experience was very enjoyable highly recommended."
Cons:
"Awful. Starter Luke warm cheese."
"Considering the lackluster quality of the food and service, the prices seemed unreasonably high."
"Very flavourless pasta dishes and desert."
"The ravioli was the worst I have ever had."
"This meal was also bland and boring, and the pasta had a strange soggyiness to it."
"Food is okish but nothing special at all."
"The only thing fresh at this restaurant was the air that blew in when they opened the door the pasta was gluggy and un palatable more suited as dry wall filler to fix holes in your wall."
Atmosphere & Location
Pros:
"Location is really nice too, very close to Soho and piccadilly circus."
"Very nice location nearby Piccadilly, but in a quiet street, in a shadow."
"Nice Italian restaurant, good kitchen and very friendly service. No high level Italian restaurant, but the pizza is great and price reasonable for London."
"Although this is part of a chain of restaurants, it felt independent and intimate."
"Not the prettiest location but the food here is good and the service fast, friendly and efficient."
"Pizza: very nice! Thin and crispy even in the standard size and the ingredients taste fresh."
"Still a recommend place for Italian food lovers."
Cons:
"This place has a vibrating floor. I dont know why they are allowed to operate with this vibration."
"The music was SOOO LOUD that was extremely uncomfortable and impossible to have a conversation."
"This place only exists for tourist that don't know where to go and I bet they don't go back ever."
"The toilets were also filthy and the door didn’t lock."
"If you are disabled, there is no hope of relieving yourself here: the toilets are down a series of steep stairs, badly in need if a good clean ... and when you finally reach them, you will find two filthy cubicles, one of which was out of order."
"But the ladies toilet though clean very very smelly!"
"This Prizzi restaurant is lovely. The location under ground is a negative point as it seems buried under and also not very visible."
Value & Pricing
Pros:
"Great treat for my son and great pizza they changed wrong pizza ordered without fuss and vouchers accepted great meal for 2 for £10 wow picadilly circus we love you welcome to London Britain united kingdom."
"Food is pricey but you'd expect that in central London. It was delivered promptly and tasted lovely."
"Nice place, you know what you are going to get with a place like Prezzo, decent food and a decent choice for not too much of a cost."
"Good value, especially when you get the extra discounts."
"The price is reasonable. It is worth visiting."
"Went with a 40% off voucher and would have been disappointed if I were to pay full price."
"Worth attending with a money off voucher, not at full price!"
Cons:
"Considering the lackluster quality of the food and service, the prices seemed unreasonably high."
"Very expensive for the quality of the food."
"For the price I expect much more."
"We spent £120 here and I feel it was just an absolute waste of money."
"Massively overpriced basic food and very small portions."
"Price high compared to a couple of years which it's understandable however on top of that they are now charging 10% service charge without a noticeable way."
"I ordered a large pizza which was the mushroom mascarpone which cost a whopping £19.25."