The Quicken Tree Reviews Summary

Food Quality

Pros:

• "Had the most beautiful afternoon tea, fabulous food, lovely atmosphere and ambience."
• "Great food great staff and the surroundings are fantastic."
• "All of the food was really tasty & of good quality."
• "The food was very good, 4 different fillings in really fresh sandwiches, the cakes and scones were light as a feather and so fresh."
• "Absolutely fantastic food. Meat grilled to perfection."
• "The food was tasty, hot, fresh and home made."
• "All sandwiches were packed with filling absolutely fantastic, cakes were homemade and tasted beautiful."

Cons:

• "Service and food appalling!!"
• "The afternoon tea was absolutely awful, all desserts were dry, definitely not fresh at all."
• "All of it massively overcooked."
• "The sandwiches were very plain and so were the cakes."
• "However food was really average."
• "Extremely disappointed and dissatisfied with our food we got."
• "The food was scarce on the sandwich front but there was an abundance of cakes, which all looked lovely but were tasteless."

Service

Pros:

• "The manager was very helpful."
• "Staff were very friendly there."
• "The lady who served us was very efficient and friendly."
• "Staff were brilliant and very friendly, took time to talk to you."
• "The service was excellent. Possibly the most friendly and hospitable service we have ever had."
• "Jake looked after us & was very friendly & efficient."
• "Service was great and atmosphere was lovely."

Cons:

• "What let's it down is the service. No organisation at all."
• "The person who served us was abrupt & rude a few times."
• "Staff was rude tried putting extra drinks on my bill and was given refund for the extra the staff gave it from her hand bag and it was all in change what a rude experience wouldn't go again or recommend it to no one."
• "Service was okay but the server told us to enjoy our meals when there were still meals to come out and she snapped at my wife when she mentioned this."
• "Service was dreadful! Meals took over an hour to arrive, then meals were missing."
• "Poor service meant we had to wait to call the waitress over to request butter and another pot of tea."
• "Service was very poor waited over an hour for food that had already been pre-ordered mixed grill was pieces of cut of meat not worth the price."

Ambience & Cleanliness

Pros:

• "Such a lovely place with great views."
• "Lovely light restaurant with beautiful views of the lake."
• "The restaurant is lovely and modern and the views from the window are outstanding."
• "There's a lovely relaxed atmosphere here & though we were only in there about an hour it was a nice relaxing experience."
• "The restaurant's ambiance exuded a warm and welcoming atmosphere."
• "The place is absolutely gorgeous, nice and very clean."
• "Lovely rural setting with loads of space for kids to run around."

Cons:

• "It wasn’t very clean. The windows were dirty and smeared and there was things on the floor."
• "Patio tables could do with a clean before seating guests, music turned up half way through dinner to accommodate garden guests too loud in patio area."
• "Disappointing, food was ok, patio tables could do with a clean before seating guests."
• "Nobody busy cleaning down tables and not many sanitizing stations."
• "Napkins and junk on the floor."
• "Nice looking place very quirky and different when we went in we said wow what a great place to be..but then we sat down at a dirty table with dirty cutlery."
• "Tables close together, and tables outside had hundreds of dirty glasses."

Value

Pros:

• "I was pleasantly surprised by the great value we received for the evening."
• "It was a really great deal from Groupon."
• "Went for afternoon tea with a Groupon voucher and found it really worth the full price."
• "Prices are affordable and our small crowd of 5 will DEFINITELY be back."
• "The breakfast was a reasonable price."
• "Purchased from Groupon and so worth it."
• "The price was ok, £16 for the roast dinner, £2.50 for drinks."

Cons:

• "Ordered pulled pork burger and 10oz steak, pint of cola and pint of smooth, £41, think was overcharged!!"
• "Tasted nice but not good value for money."
• "Burgers and hot dogs too expensive at £5.50 for a cheese burger, no chips."
• "Thought the larger breakfast was a little overpriced compared with similar venues in the area."
• "The quality of food was low. Coffee came in a teapot?"
• "Service was very poor waited over an hour for food that had already been pre-ordered mixed grill was pieces of cut of meat not worth the price."
• "I'm not one for posting bad reviews but if they are unwilling to admit the service they offered on the evening is not of a level expected for a near £100 bill then I'll visit other establishments when in the area again."