The Ivy Temple Row Reviews Summary

Menu Variety

Pros:

• "Food came out quickly and was really good."
• "There were lots of things that I thought were reasonably priced on the menu."
• "A good selection of vegetarian & vegan menu, cocktails were nice and strong."
• "I'm not vegetarian, but I do love fresh, healthy foods."
• "Excellent food from start to finish."
• "The perfect place for meeting family or friends, for breakfast, brunch or lunch."
• "You can spend lots, but there were lots of things that I thought were reasonably priced on the menu."
• "Excellent food in particular the lobster linguine, service and ambience fantastic as ever."

Cons:

• "Main dishes are not up to quality standard."
• "Very little choice on the vegan menu and dessert."
• "Wouldn't go for afternoon tea again but will do for other menu."
• "The chicken was pink throughout and the Shepard’s pie had just come out of a microwave."
• "The Ivy chain never fails us, including the Temple Row."
• "I ordered mushroom linguine, it was way too saucy that just like a mushroom soup."
• "The flame grilled burger tasted a tiny bit too charred for my personal liking."
• "The chicken milanese which was nice but rather basic to what I’d expected."

Service Quality

Pros:

• "Service was nice and quick and staff were friendly."
• "The service is brilliant and the staff very friendly."
• "Great service and waiters were very attentive."
• "Service was beyond amazing, food was delicious and drinks were as tasty as they were aesthetically pleasing."
• "Staff were super friendly and they even gifted us a special dessert to mark the birthday celebration meal."
• "Exceptional service provided by Shezy, who attended to our needs."
• "Staff ensured she was okay and asked if there was anything they could do to help."
• "Service was amazing - friendly yet professional, the food was superb."

Cons:

• "Had a surly waitress, who spoke too quietly to be heard and moved not much faster than a turtle."
• "The only thing that let it down was that we felt slightly rushed by our servers."
• "Service was a little haphazard, cold coffee was served."
• "We had to wait 20 mins for drinks to be served."
• "Drinks can take a while and there were mix ups with the food."
• "The booking was made by Mr G Pearce."
• "No explanation that there is a starter and main portion size salad so presumed large portion which didn’t appear very large."
• "We had to wait for service throughout our visit."

Ambience and Decor

Pros:

• "It's art deco, so it is really nice."
• "Really nice ambiance, great service and waiters were very attentive."
• "The decor and the setting is beautiful and it is a lovely place to go any time of time."
• "The decor was nice. Very pretty and Christmasy."
• "Absolutely wonderful. Service was beyond amazing."
• "The decor is beautiful and the staff are very welcoming and friendly."
• "Atmosphere and clientele were a mix."
• "The restaurant is beautifully decorated and of course you will have to contribute towards this within the prices."

Cons:

• "The atmosphere was very canteen, lots of people talking loudly."
• "We went on NYE and I think there was a performance at midnight but we were situated in a cove upstairs and we couldn't see anything."
• "Tea selection is limited."
• "The atmosphere was not relaxed, in fact it felt more like a cattle pen on entry."
• "The food while pricy is amazing. You get what you pay for in both quality and quantity."
• "The atmosphere of the restaurant was also unsuitable, it was hardly fine dining afternoon tea when people are having loud work diners around us."
• "It's a shame some customers dress as though they are going to a cheap fast food joint."
• "Our table was delayed by almost an hour."