Cosy Club Reviews Summary

Food Quality

Pros:

• "Can't fault the food and the staff are extremely helpful."
• "The breakfast was SO delicious!!"
• "Food was very yummy as always."
• "High quality food, friendly service, always been quiet when I've visited."
• "Food was lovely."
• "Always love the cosy club places and this one was no exception! Tried a couple of new things off the vegan menu and I was most certainly not disappointed."
• "Excellent place, with a very big variety of wines and amazing food."

Cons:

• "I was very underwhelmed as i paid over £20 for a rib eye steak in what is best describe as a mediocre restaurant."
• "But it was a handful of salad. For a vegan that is almost no food at all."
• "Food took over an hour to come and had to ask repeatedly about our order."
• "Food is delicious but the service is bad. Waiting for the food for over 45 minutes and was cold, the pancakes and the bacon were burnt."
• "The food we got was horrendous. The meats were all overcooked."
• "Food was cold, they replaced some of it but it all went very cold very quickly."
• "The food was good, I had the steak, it was medium well rather than the medium I asked for and range chewy."

Service

Pros:

• "The staff at the restaurant were excellent and helped me organise a surprise for her."
• "The waitress who looked after our table was amazing, very attentive and friendly."
• "All the team were fantastic. Good quick service."
• "Excellent service, phenomenal delicious food, great signature cocktails, amazing service."
• "The staff were friendly and the service good as was the food."
• "Our waitress was fantastic and kept our drinks refreshed the entire evening."
• "Special mention for Rachel who was very patient to take our order and the girl at the reception who accommodated my request for the bicycle."

Cons:

• "It's a nice place, service is fine when they finally get to you... no way breakfast should take as long as it did."
• "Only downside was the noise levels but that cannot be helped with the current styling of the cost club, Coventry."
• "However, on the night, there seemed to be a shortage of staff."
• "When I complained about the service, I was told 'they were really busy and they don’t offer table service'."
• "The staff member didn't deal with it very well and became abrupt and defensive when we asked her to correct it."
• "Waited to be seated for 5 mins whilst the woman at the bar just stared at us."
• "Didn’t get to experience the food as I wasn’t given a seat."

Ambiance and Decor

Pros:

• "The tables are well spaced out."
• "The place is good to go in groups, it’s quite spacious and has convenient deals until 4 pm."
• "Retro decoration with medieval portrait hung up everywhere, the restaurant also feel very spacious."
• "Just 8 minutes walking distance from Coventry station."
• "Venue is quite large and spacious with interesting decor."
• "The food and atmosphere are both lovely, it really lives up to the name!"
• "We love it as a place to go for catching up with friends, drinking, eating and playing the in house games."

Cons:

• "This is that place, so the fact that the food is unremarkably adequate is just not relevant."
• "Not really my cup of tea or choice of venue."
• "When mentioning this to our waiter 'Andros' he was rude and unhelpful and would not ask the chef if the burger patty contained garlic."
• "Save your money and go maccy Ds, I promise the food would be better!"
• "Nothing cosy about the place, high industrial ceilings."
• "Called in a drink, staff more interested in chatting among themselves than providing service."
• "Cosy, though, it is not. This is a large venue with a noisy acoustic, so conversation was difficult, even just across the table."