Address: 33 Bennetts Hill, Birmingham, B2 5SN, United Kingdom
Phone: +441216951131
Rating: 4.3
based on 311 reviews.
Staff Service
Pros:
"The staff are so friendly, polite and very helpful."
"Staff super friendly and attentive."
"The waitress was so attentive and friendly."
"Our waitress was lovely & didn't rush the elderly members of our party."
"The staff are warm, welcoming and accomodating to our family with multiple kids."
"The staff is creative and very friendly."
"The staff were super friendly, making recommendations for food choices."
Cons:
"The rest of the staff was very grumpy."
"It was impossible to get anyone attention because they were too busy chatting by the kitchen."
"Staff were less than enamoured at having to make me a coffee."
"The staff were miserable, treated us like an inconvenience."
"Waiters and waitresses just mooched about but never in our direction, didnt even come to check food was ok."
"The service was pretty poor, the staff obviously didn't want to work on a Saturday."
"Staff were not on their A game."
Food Quality
Pros:
"Food was very, very good, regardless of if it was GF or not."
"The avacodo brunch I had was really nice."
"The food was amazing and the vegetarian and vegan options were so good and there was a lot of choice."
"Personally I had one of the burgers, to this day its the best burger I've had."
"The food and drinks were delicious."
"Good food portions and tasty."
"Food was really nice, proper comfort/hangover food."
Cons:
"The cheesecake was very sweet and didn't look or taste baked."
"The mains were a total let down. They served us lamb shoulder, that was dry and leathery, like it was cooked a week earlier and reheated a few times."
"It was over cooked, cold, and/or burnt."
"Food was poor quality and not nice tasting."
"The dauphinois has zero flavour and the portions were small."
"But the main was absolutely bland. No flavour in the burger, and the rest of the party didn’t really enjoy the food."
"Food was mediocre and overpriced, what I expected really."
Atmosphere & Decor
Pros:
"Decoration of the place is awesome and a very vintage feel."
"Overall however it was a positive experience and I would certainly go again just for the décor alone."
"Beautiful decor! I was attracted to this place due to the high number of positive reviews."
"The restaurant itself is lovely and really spacious."
"A great Bar called the Cosy Club now. Has a great 60's style decor inside and a lovely atmosphere."
"Fantastic building, elegant and atmospheric."
"Magnificent building nicely decorated."
Cons:
"However, I wouldn't call it Cosy Club with them dining chairs! My behind still feels uncomfortable a few days on."
"The music was so load we couldn't hear each other."
"On very busy nights it gets unbelievably loud."
"The noise levels were so loud we were having to shout across the table to make ourselves heard."
"It's called Cosy, but there's nothing cosy about it, seats were uncomfortable."
"It does also have the ‘vibe’ of a Wetherspoons which isn’t what you’d expect."
"My only quibble is that it is VERY loud upstairs in the restaurant area, you can't hear anyone speak, which does impact the atmosphere."