wagamama basingstoke Reviews Summary

Food Quality

Pros:

• "Absolutely delicious food."
• "As always the yasai curry was delicious and food arrived quickly."
• "The food is very good and well priced."
• "Food is always perfectly cooked, arrives quickly and service always delivered with a smile."
• "Fantastic service, excellent food."
• "One of the best Asian food that you can get, be it Ramen or the rice bowl, they were excellent in taste."
• "The food was really nice and tasty and we all enjoyed the meal."

Cons:

• "Fried Gyoza were a bit dry, and lacking the 'freshness' of other dishes."
• "The pork belly in panko crumbs with rice which was underwhelming."
• "Gyoza burnt on the outside with rubber chewy pork on the inside."
• "Chilli beef ramen tasted like a bowl of kettle water and bean sprouts."
• "For some reason the dumplings were incredibly burnt at the bottom and they tasted like paper."
• "Pad Thai didn't taste like a pad Thai at all and the donburi was dry and tasteless."
• "We had chicken ramen which was really bland."

Service

Pros:

• "Great layout and staff are on point."
• "They also have very nice service and very helpful waiters."
• "Great service, very attentive staff."
• "Absolutely amazing staff, always so welcoming and accommodating."
• "The customer service was excellent, we were attended to promptly, and we got exactly what we ordered."
• "Our server Nicoleta was very friendly and made sure to offer us water when we sat down."
• "Staff polite and welcoming, good manager on duty leading by example."

Cons:

• "Was given a dirty glass with a lipstick print and no apology when asked for it to be replaced."
• "One member of staff use a cloth to wipe the floor, then use the same cloth to wipe the table."
• "Orders wrong. Long waits for staff attention to order and to request the bill."
• "Click and collect was bad, missing multiple sides and one full meal."
• "The staff just seem to ignore you."
• "The waitress who should have served us at our table more or less ignored us."
• "The reception/server was quite close to being stroppy when we arrived."

Ambience

Pros:

• "A favourite place for me and my daughters to go together...we all like the atmosphere, the food and we always have a happy, fun time."
• "This is a really buzzing place with a fun dining style right from the off with shared bench tables."
• "Feels quite cosy under the archway and the atmosphere is nice."
• "The whole atmosphere of the restaurant is amazing."
• "Good Atmosphere."
• "The restaurant is also always clean and usually busy, though not crowded."
• "The atmosphere was very loud with music and then people talking loudly over the music it certainly isn't somewhere for dates or a quiet atmosphere."

Cons:

• "Today the music is way too loud in there is like everyone need to shout to chat."
• "It's very echoe-y so when it's busy you can barely hear the person in front of you."
• "The music can be a tad loud."
• "It is noisy and the meals appear within minutes. You may need to shout to be heard."
• "The restaurant really isn't designed for long queues."
• "Odd damp smell when walking in."
• "Wagamama is wagamama so of course it was noisy as always."

Value

Pros:

• "Good price for the quality of food."
• "Food was lovely as usual and a decent price for the portion sizes."
• "It is pricey for us, so definitely not for weekly visits, but it is a treat."
• "The food is good, and it's quite cheap."
• "The food is relatively affordable and good for the price, no regrets."
• "Food portions large and tasty and tables and table service clean."
• "Still great food with excellent service at affordable prices."

Cons:

• "It's honestly a waste of money as far as I can tell."
• "The portions have considerably shrunk and the presentation wasn't fab."
• "VERY expensive tho."
• "Prices are on the high side but that's standard for WMs."
• "Disappointingly expensive Saki, but good Asahi."
• "Worst £40 ever spent."
• "The taste is good, but the portion of salad we've got less than half of the bowl for 10£."