Gypsy Queen Reviews Summary

Staff Service

Pros:

• "Staff are pleasant and do their best but not enough of them so it can be a long wait getting served."
• "The staff member remained calm and professional and did all he could to satisfy the customer."
• "The staff were efficient, friendly and couldn't do enough for you."
• "Staff helpful and friendly. Service efficient (went at less busy time but I believe it's good always)."
• "Staff is lovely and welcome."
• "The staff were very friendly, we did our track and trace then got shown to our table."
• "Staff very friendly and good service, shame about the food."

Cons:

• "Service was terrible. Staff are unfriendly and ignored our table of four."
• "However let down by miserable staff and long waiting times upon busy periods."
• "I have rang the head office of green king and they are even less competent than the staff at this atrocious pub."
• "The Manager / Supervisor was too busy doing other duties to notice his staff's incompetence."
• "The Team leader (blonde woman) came across as very rude also."
• "The manager who served us our first drinks had a face like thunder, no smile, no manners just pure rudeness."
• "The bar staff (Shannon) who was on while I was there as well as the manger was rude as anything called us annoying customers to our face."

Food Quality

Pros:

• "Food was good an reasonable price for it. An the drinks were not too expensive either."
• "The food was really nice, service pretty quick, staff very helpful."
• "The food is far superior and appears to be freshly cooked."
• "Lovely cold drink and lovely hot foods."
• "fantastic food, fantastic staff, good price too (it cost me £45 for 5 of us main meal only) lovely homely atmosphere, and the puddings are a foot thick."
• "It's really tasty and fresh bang on and use your aa car for a discount 😋"
• "Food & service was spot on."

Cons:

• "Breakfast sent back as overcooked and inedible."
• "The Sunday roast was overcooked and had a funny taste, the ‘Chinese style salt and pepper’ was disgusting…."
• "Quadzilla burger, burnt, onion rings burnt, burger bun, burnt."
• "The fish was so thin and over cooked I could not cut it let alone chew it."
• "Jumbo fish? Had better from birds eye, chef got no clue on the difference between rare & medium rare steak..."
• "Meals most disappointing, gammon meal came without eggs and pineapple, had to ask where that was and they brought it, three roast beef dinners came without gravy the meat could not be cut but in fairness the knives were that bad neither could the Yorkshire pud."
• "Awful food. Fish was like rubber the steak was meant to be medium was burnt on the outside and very chewy no pink at all."

Atmosphere & Cleanliness

Pros:

• "Visited last night for the first time, had a great time, its a lovely little pub."
• "The place is really nice, I believe it has recently been refurbished the young lads working in the bar and restaurant were so helpful and friendly."
• "The assistant manager was very friendly and the pub overall had great atmosphere."
• "The service was fantastic the kids had a hot chocolate and loved speaking to Santa and getting a present staff was very friendly and helpful really enjoyed it."
• "Sue and the team really looked after us when we held our Dad's wake here at the Gypsy Queen."
• "Christmas Lunch with the out laws & a couple of good mates. What CRACKING AFTERNOON."
• "The atmosphere is lovely. Highly recommend the Gypsy Queen."

Cons:

• "Lacks a family atmosphere and a j20 for a 2year old served in a half a carling larger glass not exactly appropriate."
• "Family meal ruined by loud mouth swearing and obvious aggression."
• "The salt and vinegar pots had what looked like blood on them and we had the pleasure of a group of teenagers using the outdoor area next to our table as a playground."
• "Empty glasses on every table outside made the pub look scruffy."
• "This place has pretty much gone down hill recently... the food was ok, not as good as it used to be although when the food come out there wasn't any cutlery so we had to wait for them... the corn on the cob was cold and didn't seem cooked and the spoons looked dirty."
• "Been here an hour and husband still waiting for his meal... Table was filthy and we have asked 3 times for it to be cleaned, still waiting. Absolute joke."
• "Unfortunately it seems this pub has started to really go down hill... attracts a certain type of crowd now that we don't really enjoy being surrounded by."