The Olive House Reviews Summary

Category: Restaurant Basingstoke

Address: 21 Church St, Basingstoke, RG21 7QQ, United Kingdom

Phone: +447493636588

Rating: 4.6
based on 177 reviews.

Ambience and Decor

Pros:

  • "The restaurant is decorated with various pictures, mirrors and traditional Turkish lights."
  • "As for the atmosphere and decor, we couldn't fault it...and that includes the loos!"
  • "The place is clean and looks nice."
  • "The Olive House restaurant was the perfect setting for my son’s 40th birthday on Sat Sept 30th in ‘The Olivia Room’."
  • "We live 40 miles away and wished this excellent, value for money restaurant was closer."

Cons:

  • "But, the table where we can was so dark that I could not read the menu let alone see what I was eating."
  • "It was very noisy, couldn't hear ourselves speak."
  • "The space between our table and the next one was less than 30cm!"

Food Quality and Taste

Pros:

  • "The food is wonderful, perfectly prepared and nicely presented."
  • "The calamari rings were lovely and tender."
  • "We then had lamb meatballs and chicken for main which was delicious."
  • "The mixed kebab (sort of a seasoned Turkish-style mixed grill) has to be my favourite."
  • "The menu had some great options and we all enjoyed our very tasty meals!"

Cons:

  • "I order chicken mix player got 5 chicken balls with no seasoning bland chicken was not tender."
  • "Food was well presented but very dry."
  • "Inside is lively and nicely decorated but the food was a little bland especially for the price and portion smaller than expected."
  • "Comparing to other Turkish restaurants we have been to in the UK, lahmacun was very small and not tasty."

Service

Pros:

  • "Delightful Turkish restaurant with exemplary staff who define customer service."
  • "Everyone was smiling and very happy to help."
  • "Staff were so lovely, so refreshing to see such a fantastic caring service."
  • "Popped in at Lunchtime Sunday 6th August. Had a 3 course meal and the food and service were exceptionally good."
  • "Staff were exceptionally attentive, friendly and helpful."

Cons:

  • "The server didn’t even ask how the food is or u want anything els."
  • "Been up all night with terrible stomach cramps & vomiting and feel very poorly."
  • "There was no pleasantries and no one asked if we wanted more drinks for around 30mins."
  • "Terrible customer service ordered a mezze for 4 and as I was eating the waitress appeared shouted at me that wasn't for our table and then snatched it away as I was eating."
  • "Waited 1 hour for our mains only to find out the wrong dishes had been delivered."

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