Address: 21 Church St, Basingstoke, RG21 7QQ, United Kingdom
Phone: +447493636588
Rating: 4.6
based on 177 reviews.
Ambience and Decor
Pros:
"The restaurant is decorated with various pictures, mirrors and traditional Turkish lights."
"As for the atmosphere and decor, we couldn't fault it...and that includes the loos!"
"The place is clean and looks nice."
"The Olive House restaurant was the perfect setting for my son’s 40th birthday on Sat Sept 30th in ‘The Olivia Room’."
"We live 40 miles away and wished this excellent, value for money restaurant was closer."
Cons:
"But, the table where we can was so dark that I could not read the menu let alone see what I was eating."
"It was very noisy, couldn't hear ourselves speak."
"The space between our table and the next one was less than 30cm!"
Food Quality and Taste
Pros:
"The food is wonderful, perfectly prepared and nicely presented."
"The calamari rings were lovely and tender."
"We then had lamb meatballs and chicken for main which was delicious."
"The mixed kebab (sort of a seasoned Turkish-style mixed grill) has to be my favourite."
"The menu had some great options and we all enjoyed our very tasty meals!"
Cons:
"I order chicken mix player got 5 chicken balls with no seasoning bland chicken was not tender."
"Food was well presented but very dry."
"Inside is lively and nicely decorated but the food was a little bland especially for the price and portion smaller than expected."
"Comparing to other Turkish restaurants we have been to in the UK, lahmacun was very small and not tasty."
Service
Pros:
"Delightful Turkish restaurant with exemplary staff who define customer service."
"Everyone was smiling and very happy to help."
"Staff were so lovely, so refreshing to see such a fantastic caring service."
"Popped in at Lunchtime Sunday 6th August. Had a 3 course meal and the food and service were exceptionally good."
"Staff were exceptionally attentive, friendly and helpful."
Cons:
"The server didn’t even ask how the food is or u want anything els."
"Been up all night with terrible stomach cramps & vomiting and feel very poorly."
"There was no pleasantries and no one asked if we wanted more drinks for around 30mins."
"Terrible customer service ordered a mezze for 4 and as I was eating the waitress appeared shouted at me that wasn't for our table and then snatched it away as I was eating."
"Waited 1 hour for our mains only to find out the wrong dishes had been delivered."