Palm Beach Restaurant Reviews Summary

Service

Pros:

• "Staff friendly and polite."
• "The staff is incredibly friendly, creating a welcoming atmosphere from the moment you arrive."
• "The service was great, the staff were really nice."
• "The waiters always serve with the smile on their face."
• "Waiter helped explain the food and give recommendations."
• "Service five star out waiter Prabu always smiling and efficient."
• "The team was incredibly friendly and attentive, ensuring that every aspect of our meal was perfect."

Cons:

• "This place has no idea on how to run a successful restaurant."
• "The Manager is so rude and He dont care about the Customers."
• "Worst service, they never follow the rules for 1st come 1st served."
• "The staff had the worst attitude ever."
• "Customers are Treated so badly."
• "We felt completely ignored and that our time had been wasted and disrespected."
• "Horrible service, staffs are rude, they won't attend customers."

Food Quality

Pros:

• "Lump rice was nice with great flavoured lamb and I would recommend this dish."
• "Authentic Sri Lankan food in a spacious, well lit and clean restaurant."
• "You get real authentic Srilankan food and boy are they spicy."
• "Their DUM CHICKEN BIRYANI was superb."
• "Food came out promptly and they were delish authentic food and at a great price point!"
• "Food was amazing from starters to dessert."
• "Food is very very tasty... neatly served."

Cons:

• "Their building really needs to improve on their cleanliness which is reflected in their food hygiene rating by the food standards agency."
• "Two of our friends had upset stomach after eating their schezwan chicken fried rice."
• "The chicken and fish pieces were dry and chewy."
• "Biryani was very bland and so was the dosa."
• "The meat (both lamb and chicken) they gave us was uncooked."
• "Not all the food items are fresh ... They heat old items and serve particularly Thali and Currys."
• "Very stale food! I would say the chicken in my biryani was fried and literally was stinking of rotting uncooked meat."

Ambiance

Pros:

• "Discover a culinary haven at Palm Beach Restaurant along Ealing Road, a mere 5-minute stroll from Wembley Central station."
• "An amazing restaurant which I keep on returning to when I am in London."
• "It was very pleasant to be at this restaurant for dinner last night."
• "Extensive Sri Lankan and Indian menu."
• "The resturant is a fine fishing cosy area with amazing decor and lightning."
• "The restaurant not only has a lovely atmosphere, but the food was also delicious and presented beautifully."
• "The atmosphere is really cosy with traditional music playing at a good volume."

Cons:

• "We went in to the restaurant with high expectations but the ambiance was not good at all."
• "Very crowded and noisy environment."
• "No parking🅿 for restaurant, where we have to park somewhere in nearby lanes and walk down to the restaurant."
• "Because of the size they have tiny tables and chairs."
• "Loud music was played which makes difficult to have a conversation with family."
• "It’s so dark inside and that’s the reason most of the customers don’t realise what's in their food."
• "Ambience- loud unsavoury masala movie songs blaring out of two large TV screens totally spoiling the otherwise reasonably well done interiors for the price range."

Value

Pros:

• "Reasonable prices and the food is outstanding."
• "I highly recommend the Palm Beach restaurant to anyone looking for a fantastic dining experience in Wembley."
• "The fusion menu offers delicious dishes made with fresh, locally sourced ingredients."
• "They have elephant house cream soda!"
• "The food is always tasty with the rich, exotic flavours of Sri Lanka."
• "Such wonderful srilankan food.. the flavours were amazing.. and it was reasonably priced."
• "The Mutton biriyani and Chicken Biriyani was awesome."